Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
West Norwood
Getting to and from the station
- Car Park
No- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Information on taxis from this station is available at www.traintaxi.co.uk
- Accessible taxis
-
Accessible taxis to/from this station to/from the nearest accessible station can be arranged through Southern Assisted Travel - 0800 138 1016. For other taxi journeys, contact local taxi companies, details of which can be found at www.traintaxi.co.uk.
- Impaired mobility set down / pick up points available
- No
Ticket Buying and Collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 19:35
Saturday 07:40 - 14:15
Sunday 07:40 - 15:15
- Location
-
Located in the booking hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Quickfare Machine can be located outside main entrance of station , and also located outside of platform 2.
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at either ticket office or ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- London fare zone
- Zone 3
Staffing and General Services
- Information available from staff
- Information services - opening times
-
Monday,Tuesday,Wednesday,Thursday 05:30 - 00:30
Saturday 05:30 - 00:30
Sunday 05:30 - 00:30
Friday 05:30 - 01:10
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
Help point available on Platform 1. Platform staff office on platform 1 also when staffed.
- Customer Services
-
Please call Customer Services on 08451 272920
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Outside station at existing bus stops on Knights Hill and Norwood High Street.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and Mobility access
- Staff help available
- Yes
- Staff assistance is availability: 05:30-01:10
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free access to both platforms via side gates. Mobility-impaired customers are advised to book in advance. Step-free route between platforms via street. Step-free access to Ticket Office from street, but steps from Ticket Office to platforms.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
Find another station
You are here:
- Home
- Stations & on train
- West Norwood
