Station Facilities: Moorgate (ZMG)

Current Station Information ^ Top

Service Details
TrainTracker Phone Number 0871 200 49 50
TrainTrackerText Text dep ZMG to 84950
Live Departures Live departures for this station
Live ArrivalsLive arrivals for this station
Live Departures and ArrivalsLive departures and arrivals

Staffing ^ Top

Service Details
Staffing Level Part Time
Staffing Hours Monday-Sunday Closed
Staffing - Note All LU stations are staffed when open.
CCTV Yes

Information Systems ^ Top

Service Details
Staffed Information Point No

Ticket Buying and Collection ^ Top

Service Details
Ticket Office Monday-Friday 05:15-00:00 Saturday 05:00-00:45 Sunday 07:00-00:15
Self Service Ticket Machines No
Collection of Pre-purchased Tickets Yes
Collection of Pre-purchased Tickets - Details
From Ticket Office CounterNo
From Ticket MachineYes
Machine description First Capital Connect has no ticketing facilities at this station.
Telesales No
Oyster PrePay No
Travelcard Area
  • Central
Travelcard Zone
  • 1
Penalty Fares First Capital Connect operate a Penalty Fares System.

General Services Information ^ Top

Service Details
Customer Service No
Customer Service - Note Met, Ham & City, Circle, Nor Line.
Left Luggage No
Lost Property No
Lost Property - Note Lost Property recovered from the station is sent (by station staff) to 200 Baker Street, London, NW1 5RZ. The office is open to the public from 9:30 to 14:00 Monday to Friday. Claimant will be asked to pay a lost property charge. For First Capital Connect Lost Property enquiries should be made to 0845 026 4700, open 7 days a week, from 0700 - 2200, except Christmas Day.
British Transport Police - Phone Number 0800 40 50 40

Station Facilities ^ Top

Service Details
First Class Lounge No
Seating Area No
Waiting Rooms To be confirmed by station operator
Women-Only Waiting Room No
Trolleys No
Refreshment Facilities No
Toilets No
Baby Changing No
Pay Phone Yes -
Public WiFi No
Web Kiosk No
Post Box No
Tourist Information Office No
ATM Machine Yes
Bureau de Change No
Shops No

Accessibility ^ Top

Service Details
Helpline Monday-Sunday 07:00-22:00 Holidays: Christmas Day Closed
Helpline - Alternate Phone Number 0800 058 2844
Helpline - Alternate Textphone Number 0800 975 1052
Helpline - Address Moorfields London
Helpline - Note The availability information is in respect to the First Capital Connect Helpline which is available 7 days a week except Christmas Day. The contacts for First Capital Connect are listed as the Alternate telephone and textphone descriptions.
Customer Help Points No
Staff Help No
Accessible Ticket Machines No
Accessible Ticket Machines - Note No ticket machine is accessible to all disabled people. London Underground offers tickets through different machines as well as at a staffed ticket counter. Staff are available to assist with ticket machines should it be required.
Accessible Ticket Office Counter No
Induction Loop No
Ramp for Train Access To be confirmed by station operator
Ramp for Train Access - Note If you need assistance we recommend that you book at least 24 hours in advance of travel.
Accessible Taxis No
Accessible Public Telephones No
National Key Toilets No
Step Free Access Coverage No part of station
Imparied Mobility Set Down No
Disabled Parking No
Accessible Car Park Equipment No
Wheelchairs No

Transport Links ^ Top

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