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Last updated:Today at 11:42
Train companies affected:National Rail

Bourne End (BNE)

Bourne End station, Station Road, Bourne End, Buckinghamshire, SL8 5QH

Bourne End reduced facilities availability

The ticket office, toilets and waiting rooms will have the following limited opening hours:

Saturdays until further notice - closed

Tickets can be bought from the ticket machine or digitally.

Contactless payment (CPAY) can be used for journeys within the CPAY area.

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:05 - 12:35
  • Opening Hours Saturday: 07:05 - 13:35
  • Opening Hours Sunday: No

The ticket vending machine is card only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

Smartcard Accepted

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:15 - 13:15
  • Information Services Opening Times Saturday: 07:15 - 14:15
  • Information Services Opening Times Sunday: No

Staff Help Available

  • Staff Help Available Monday to Friday: 06:15 - 13:15
  • Staff Help Available Saturday: 07:15 - 14:15
  • Staff Help Available Sunday: No

Meeting point: Waiting shelter platform 2.

Customer Help Points

Yes

Customer Services Notes

Please visit GWR Help & Support. Or contact our social media team @gwrhelp.

Luggage Storage

No

Lost Property

Yes

Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you.

Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us.

Register your lost item here

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Step Free Category B1 Station Step free access available to both platforms. Please note that access to the platforms from the adjacent car park is via a short ramp.

Safety warning - Please be aware that this station is currently having tactile paving installed on the platform edge. During this time the platform may only be partially tactiled. Please take extra care when using this station.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The radar key is available from station staff.

Waiting rooms

Yes

Ticket office hours

Within the ticket office on platform 1.

Seating area

Yes

Accessible public telephones

Yes

Public telephones are not accessible

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

Yes

Accessible taxis are available by contacting local taxi firms

Impaired mobility set down/pick-up point

No

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Parking is free for valid blue badge holders

Staff Help

Staff help available
  • Staff help available Monday to Friday: 06:15 - 13:15
  • Staff help available Saturday: 07:15 - 14:15
  • Staff help available Sunday: No

Meeting point: Waiting shelter platform 2.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

Accessible Toilets

Yes

The radar key is available from station staff.

Baby Changing

No

Waiting Rooms

Yes

Ticket office hours

Within the ticket office on platform 1.

Seating Area

Yes

Operator

APCOA Parking (UK) Limited

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

50 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Parking is free for valid blue badge holders

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £2.90
  • Rate per day £3.80
  • Rate on Saturday £2.90
  • Rate on Sunday £2.90
  • Rate per week £19.00
  • Rate per month £70.00
  • Rate per 3 months £210.00
  • Rate per year £710.00

Refreshment Facilities

Yes

Vending machine on Platform 1

Shops

No

Vending machine on Platform 1

Pay Phones

Yes

Accessible Public Telephones

Yes

Public telephones are not accessible

Public Wi-Fi

No

Find WiFi Hotspots near this station

Bicycle Storage

Spaces

18 spaces

Please note cycles can be carried on our trains free of charge.

Type of Storage

Racks & Stands

Location

Platform 1

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

No

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