Rock Ferry (RFY)

Managed by Merseyrail 

 
Rock Ferry station
Bedford Road
Birkenhead
Merseyside
CH42 2AT
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets can be electronically opened by staff in the Booking Office.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Rock Ferry

Stations made easy

Route planning around the station including maps and platforms

Show [RFY] route

 

Station Message: Alert!

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station 

Getting to and from the station

 

Bicycle parking

Compounds
Storage sheltered
Yes
Storage spaces
24

Secure cycle parking is available at the station. If you are interested in reserving secure parking further details can be found at  www.merseyrail.org

30 secure spaces

Storage CCTV
Yes
Car Park
Station Car Park
Operator
Merseyrail
Phone number
0151 555 1111
Email address
comment@merseyrail.org
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:29 - 00:12
Sunday 07:29 - 00:12
Number of spaces
25  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 

Ramped access and wide entrance to ticket hall.

Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information

For onward travel information click here or contact the Traveline on 0871 200 2233

Taxi

www.traintaxi.co.uk 

Accessible taxis

www.traintaxi.co.uk

Impaired mobility set down / pick up points available
Yes
Airport

The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:29 - 00:12
Sunday 07:29 - 00:12
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
No
Smartcards
Smartcards issued
No
Smartcards validators
No
Penalty fares
Penalty fares apply for Merseyrail 
More information about Penalty fares

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:29 - 00:12
Sunday 07:29 - 00:12
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Lost Property
Yes
Monday - Friday 07:00 - 10:00
15:00 - 18:00
0151 955 2368
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Clyde Street, Birkenhead CH42

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Toilets
Yes
Toilets Location
The toilets can be electronically opened by staff in the Booking Office.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0151 555 1111
Assisted travel
Text Phone Available. Outside office hours please contact 0151 702 2704
Helpline opening hours
Monday - Friday 07:00 - 19:00
Staff help available
Yes
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 05:29 - 00:12
Sunday 07:29 - 00:12
Ramp for train access
Yes
Step free access coverage
No
Step free access note

Car park and ticket office are step free. Stepped ramp to Chester Platform.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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