August 2016

    September 2016

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    Stations & on train

     

    Map key

    Accessible WC
    ATM/Cash Machine
    Baby Changing Facilities
    Bar
    Coffee Shop
    Entrance
    Escalator
    Female Toilets
    Gift Shop
    Hairdressers
    Help point
    Left Lugguage
    Lift
    London Underground
    Luggage Trolleys
    Male Toilets
    News Agent
    Photo Booth
    Ramp
    Restaurant
    Seats
    Shop
    Single/Double Doors
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Machine
    Ticket Office
    Travel Information Office
    Travelator/Moving Walkway
    Unisex Toilets
    Waiting Room
     
    Top

    London St Pancras International

    Ground

    Steps to Toilet Block Toilets Midland Road Taxi Rank Luggage Trolley Ticket Machine Help Point Unisex Accessible Toilet Unisex Accessible Toilet Joules Escalator from Concourse Unisex Accessible Toilet Boots Seats Vodafone Isle of Flowers Escalator to Platform A Unisex Accessible Toilet Patisserie Valerie Escalator to Platform B Northbound Lift from Subway WHSmith ATM Cash Machine Doors Help Point Baby Change Lift from Concourse Helppoint Fat Face Cath Kidston Seats Travel Information Office Lift to Arrivals Hall Delicatessen Caffe Nero Paperchase Travel Information Office Seats Seats Ticket Machine Help Point Baby Change Le Pain Quotidien Restaurant Escalator from Subway Ticket Machine Travel Information Office ATM Cash Machine International Currency Exchange Accessorize Toilets Lift to Platforms 9-10 Doors Rituals Lift to Platforms A and B First Capital Connect Lift to Platform B Northbound Helppoint Photos Ticket Machine Doors ATM Cash Machine Toilet Baby Change Doors Doors LK Bennett Foyles Pret A Manger Monsoon The Body Shop Escalator from Subway Help Point Hotel Information Doors Unisex Accessible Toilet Male Toilet Patisserie Valerie Pink Hamleys The White Company Left Luggage Marks and Spencer Starbucks Neuhaus Neals Yard Remedies Marks and Spencer Simply Food Currency Exchange Escalator to South Eastern Platforms 11-13 Escalator to South Eastern Platforms 11-13 Luggage Trolley Rolling luggage Escalator from Subway Ticket Machine Pancras Road Taxi Rank Doors ATM Cash Machine Lift to Platforms 5-6 Doors Doors Help Point Help Point Help Point Costa Unisex Accessible Toilet Des Vins Bar Unisex Accessible Toilet Yo Sushi WHSmith The Undercroft Bar Links of London Escalator to Platforms A and B First Capital Connect Seats Help Point Business Premier Eurostar Ticket Office Seats Lift in Premier Business Lounge Doors Telephones Chop Peyton and Byrne Fine Burger Company Toilets Fossil WHSmith Lift from Concourse Currency Exchange Doors Luggage Trolley Ticket Machine Seating Seating Help Point Doors Luggage Trolley Lift to Platforms 7-8 Escalator to Arrivals Hall Seats Help Point Benugo Restaurant Oliver Bonas Escalator from Concourse JD Stairs to Platforms A and B First Capital Connect Stairs to Business Premier Lounge Midland Road Entrance Stairs to South Eastern Platforms 11-13 Eurostar Taxi Drop Off Entrance Pancras Road Stepped Entrance Midland Road Taxi Rank Entrance Eurostar International Arrivals Exit Only Car Park Entrance London Underground Stairs to Pancras Road Entrance Pancras Road Entrance Kings Cross Underground Entrance Subway Stairs to Platform A Stairs to First Floor Chop Stairs to Platform B Northbound Stairs from Concourse Isle of Flowers Currency Exchange Ticket Gates International Currency Exchange Business Premier Eurostar Ticket Office Rolling luggage Hotel Information Neuhaus Neals Yard Remedies Accessorize WHSmith Rituals The Body Shop Paperchase Currency Exchange Hamleys Patisserie Valerie Oliver Bonas Stairs to Concourse Caffe Nero Pink Peyton and Byrne Fossil Fine Burger Company The White Company Cath Kidston Links of London Eurostar Assistance Special Assistance Meeting Point The Undercroft Bar Costa Benugo Restaurant Fat Face Corridor Corridor WHSmith Starbucks Subway Ticket Gates Des Vins Bar Subway Marks and Spencer Simply Food Delicatessen Le Pain Quotidien Restaurant LK Bennett National Rail Ticket Office Pret A Manger Platform B Ticket Office JD Platform A Corridor Business Premier Lounge Eurostar Despatch Eurostar Concourse Car Park Access Road The Arcade Eurostar Departure Lounge The Circle
    o3114-0211363_thumb.jpg

    Steps to Toilet Block
    The stairs are not outdoors.
    No of steps: 3

    o3114-0213723_thumb.jpg

    There are unisex toilet facilities available.
    The toilets are attended.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There is a low-level urinal provided in the male WC.
    There is a large cubicle available.

    o3114-0211544_thumb.jpg

    Taxi Rank on Midland Road

    o3114-0211341_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211429_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o3114-0211458_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213613_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.

    o3114-0213645_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213520_thumb.jpg

    Joules
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211516_thumb.jpg

    Escalator from Concourse
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213598_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The door is light enough to open easily.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o3114-0211418_thumb.jpg

    Boots
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213562_thumb.jpg

    How many individual seats (Benches count as 1): 20
    There is priority seating provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0211414_thumb.jpg

    Vodafone
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211508_thumb.jpg

    Isle of Flowers
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213618_thumb.jpg

    Escalator to Platform A
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213654_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213558_thumb.jpg

    Patisserie Valerie
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211487_thumb.jpg

    Escalator to Platform B Northbound
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211400_thumb.jpg

    Lift from Subway
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211412_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211348_thumb.jpg

    How many are there: 3
    Wheelchair users can access and turn round in front of the cash machine.
    The controls are within the recommended height specification.

    o3114-0211434_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211906_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0211370_thumb.jpg

    The door opens inwards.
    The baby change facilities are not accessible for a wheelchair user.
    The unit is at a height of 0.82m.
    There is a large cubicle available.
    There is a toilet for a small child within the baby change facility.
    There is no separate breast feeding area.

    o3114-0211521_thumb.jpg

    Lift from Concourse
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0213678_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.1
    There is contact option for Emergency only.

    o3114-0211532_thumb.jpg

    Fat Face
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211520_thumb.jpg

    Cath Kidston
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213531_thumb.jpg

    How many individual seats (Benches count as 1): 10
    There is priority seating provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0213647_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211815_thumb.jpg

    Lift to Arrivals Hall
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211431_thumb.jpg

    Delicatessen
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211433_thumb.jpg

    Caffe Nero
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211592_thumb.jpg

    Paperchase
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211342_thumb.jpg

    Travel Information Office
    How many windows: 1
    There are low counters available.

    o3114-0213540_thumb.jpg

    How many individual seats (Benches count as 1): 20
    There is priority seating available.
    The seats provided are stable.
    The seating has armrests.

    o3114-0213591_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    The seating has armrests.

    o3114-0211564_thumb.jpg

    This machine is for the collection of pre-paid tickets only.
    How many of this type of machine are there: 7
    Prepaid tickets can be collected.

    o3114-0213554_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0211588_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213524_thumb.jpg

    Le Pain Quotidien Restaurant
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211391_thumb.jpg

    Escalator from Subway
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211444_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o3114-0213586_thumb.jpg

    There are low counters available.

    o3114-0213545_thumb.jpg

    How many are there: 2
    Wheelchair users can access and turn round in front of the cash machine.
    The controls are within the recommended height specification.

    o3114-0211561_thumb.jpg

    International Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211595_thumb.jpg

    Accessorize
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211755_thumb.jpg

    There are unisex toilet facilities available.
    The toilets are attended.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.
    There is a low-level urinal provided in the male WC.

    o3114-0211785_thumb.jpg

    Lift to Platforms 9-10
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211787_thumb.jpg

    There are double doors.
    These doors are controlled by staff and only open when boarding commences.
    The door(s) are left open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211537_thumb.jpg

    Rituals
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211451_thumb.jpg

    Lift to Platforms A and B First Capital Connect
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211485_thumb.jpg

    Lift to Platform B Northbound
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    There is a half-height mirror on the back wall of the lift car to enable wheelchair users to reverse into and out of the lift car and view the lift landing

    o3114-0213587_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 0.95
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211350_thumb.jpg

    Photos

    o3114-0211430_thumb.jpg

    This machine is for the collection of pre-paid tickets only.
    How many of this type of machine are there: 4
    Prepaid tickets can be collected.

    o3114-0211440_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211512_thumb.jpg

    How many are there: 2
    Wheelchair users can access and turn round in front of the cash machine.
    The controls are within the recommended height specification.

    o3114-0211736_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213646_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211779_thumb.jpg

    There are double doors.
    These doors are controlled by staff and only open when boarding commences.
    The door(s) are left open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211784_thumb.jpg

    There are double doors.
    These doors are controlled by staff and only open when boarding commences.
    The door(s) are left open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211536_thumb.jpg

    LK Bennett
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211530_thumb.jpg

    Foyles
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211420_thumb.jpg

    Pret a Manger
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211419_thumb.jpg

    Monsoon
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211593_thumb.jpg

    The Body Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211393_thumb.jpg

    Escalator from Subway
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211484_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211574_thumb.jpg

    Hotel Information
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211601_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3114-0213649_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211737_thumb.jpg

    There are male toilet facilities available.
    The doors are lightweight enough to open easily.
    The toilet doors open inwards.

    o3114-0213534_thumb.jpg

    Patisserie Valerie
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211540_thumb.jpg

    Pink
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211524_thumb.jpg

    Hamleys
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211523_thumb.jpg

    The White Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211345_thumb.jpg

    Left Luggage
    Wheelchair users can access all visitor areas and move around without obstruction.
    There is adequate lighting.
    There are no entry doors.
    The floor surfaces are slip resistant.
    There is sufficient space to write or sign documents on the counter.

    o3114-0211411_thumb.jpg

    Marks and Spencer
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213561_thumb.jpg

    Starbucks
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213541_thumb.jpg

    Neuhaus
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211533_thumb.jpg

    Neals Yard Remedies
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211566_thumb.jpg

    Marks and Spencer Simply Food
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213517_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211403_thumb.jpg

    Escalator to South Eastern Platforms 11-13
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211405_thumb.jpg

    Escalator to South Eastern Platforms 11-13
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213551_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0213584_thumb.jpg

    Rolling luggage
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211391_thumb.jpg

    Escalator from Subway
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211441_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3114-0211550_thumb.jpg

    Pancras Road Taxi Rank

    o3114-0211560_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0213644_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211775_thumb.jpg

    Lift to Platforms 5-6
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211777_thumb.jpg

    There are double doors.
    These doors are controlled by staff and only open when boarding commences.
    The door(s) are left open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211782_thumb.jpg

    There are double doors.
    These doors are controlled by staff and only open when boarding commences.
    The door(s) are left open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211900_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213582_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0213530_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0213521_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213725_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211509_thumb.jpg

    Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213685_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    Some visitors may find the door pressures too heavy. The location is aware of this and is reviewing the pressures. Should you require assistance please speak to a member of staff.
    The toilet layout is suitable for left-handed transfers.
    There are grab rails present.

    o3114-0211416_thumb.jpg

    Yo Sushi
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211754_thumb.jpg

    Newsagents
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211768_thumb.jpg

    The Undercroft Bar
    The approach to the building may cause difficulty for some users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211515_thumb.jpg

    Links of London
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211453_thumb.jpg

    Escalator to Platforms A and B First Capital Connect
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213620_thumb.jpg

    How many individual seats (Benches count as 1): 8
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3114-0211470_thumb.jpg

    The Help Point is white.
    There are 5 identical help points spread at intervals along the platform.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211556_thumb.jpg

    Business Premier Eurostar Ticket Office
    How many windows: 4
    The chip and PIN pad can be moved
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3114-0213518_thumb.jpg

    How many individual seats (Benches count as 1): 20
    There are priority seats provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0213648_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211774_thumb.jpg

    There are double doors.
    The door(s) are left open.
    These doors are controlled by staff and only open when boarding commences.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211905_thumb.jpg

    How many are there: 4
    The telephone can be used by both standing users and wheelchair users.

    o3114-0213523_thumb.jpg

    Chop'd
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211518_thumb.jpg

    Peyton and Byrne
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213559_thumb.jpg

    Fine Burger Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211351_thumb.jpg

    There are unisex toilet facilities available.
    The toilets are not on level access.
    These are 3 steps up to the toilet block.

    o3114-0211519_thumb.jpg

    Fossil
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213516_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211602_thumb.jpg

    Lift from Concourse
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0213539_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211336_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0213564_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211390_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3114-0211469_thumb.jpg

    How many individual seats (Benches count as 1): 14
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3114-0211496_thumb.jpg

    How many individual seats (Benches count as 1): 14
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3114-0211497_thumb.jpg

    The Help Point is white.
    There are 5 identical help points at intervals along the platform.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211552_thumb.jpg

    There are double doors.
    The door is automatic.
    The door(s) slide open.
    The doorway is wide enough for all users.
    The automatic doors remain open long enough for a slow-moving person to pass through.

    o3114-0211603_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211780_thumb.jpg

    Lift to Platforms 7-8
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211814_thumb.jpg

    Escalator to Arrivals Hall
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213547_thumb.jpg

    How many individual seats (Benches count as 1): 10
    There is priority seating provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0211911_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0211511_thumb.jpg

    Benugo Restaurant
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213546_thumb.jpg

    Oliver Bonas
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213543_thumb.jpg

    Escalator from Concourse
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213576_thumb.jpg

    JD
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211455_thumb.jpg

    Stairs to Platforms A and B First Capital Connect
    The stairs are not outdoors.
    Number of Steps: 6,7,6,6
    There is a visual contrast between the step edge and the tread.

    o3114-0213653_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211447_thumb.jpg

    Midland Road Entrance
    This is an entrance and exit.

    o3114-0211407_thumb.jpg

    Stairs to South Eastern Platforms 11-13
    The stairs are not outdoors.
    Number of Steps: 10,10,10,9

    o3114-0211547_thumb.jpg

    Eurostar Taxi Drop Off Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3114-0213569_thumb.jpg

    Under construction at time of audit.

    o3114-0211541_thumb.jpg

    Midland Road Taxi Rank Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3114-0213473_thumb.jpg

    Eurostar International Arrivals Exit Only
    This is an exit only.
    There is no safe crossing.

    o3114-0211337_thumb.jpg

    Car Park Entrance
    This is an entrance and exit.
    There is a raised crossing.

    o3114-0211606_thumb.jpg

    London Underground

    o3114-0213570_thumb.jpg

    Under construction at time of audit.

    o3114-0211376_thumb.jpg

    Pancras Road Entrance
    This is an entrance and exit.

    o3114-0211387_thumb.jpg

    Kings Cross Underground Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3114-0211394_thumb.jpg

    Subway

    o3114-0213619_thumb.jpg

    Stairs to Platform A
    The stairs are not outdoors.
    Number of Steps: 7,7,6,7
    There is a visual contrast between the step edge and the tread.

    o3114-0213651_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213523_thumb.jpg

    Chop'd
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213590_thumb.jpg

    Stairs to Platform B Northbound
    The stairs are not outdoors.
    Number of Steps: 7,7,6,7
    There is a visual contrast between the step edge and the tread.

    o3114-0213527_thumb.jpg

    Stairs from Concourse
    The stairs are not outdoors.
    Number of Steps: 9,9,9,9
    There is a visual contrast between the step edge and the tread.

    o3114-0211508_thumb.jpg

    Isle of Flowers
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213539_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211442_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3114-0211561_thumb.jpg

    International Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211556_thumb.jpg

    Business Premier Eurostar Ticket Office
    How many windows: 4
    The chip and PIN pad can be moved
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3114-0213584_thumb.jpg

    Rolling luggage
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211574_thumb.jpg

    Hotel Information
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213541_thumb.jpg

    Neuhaus
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211533_thumb.jpg

    Neals Yard Remedies
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211595_thumb.jpg

    Accessorize
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213516_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211537_thumb.jpg

    Rituals
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211593_thumb.jpg

    The Body Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211592_thumb.jpg

    Paperchase
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213517_thumb.jpg

    Currency Exchange
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211524_thumb.jpg

    Hamleys
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213534_thumb.jpg

    Patisserie Valerie
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213546_thumb.jpg

    Oliver Bonas
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211396_thumb.jpg

    Stairs to Concourse
    The stairs are outdoors.
    Number of Steps: 9,10,9

    o3114-0211433_thumb.jpg

    Caffe Nero
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211540_thumb.jpg

    Pink
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211518_thumb.jpg

    Peyton and Byrne
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211519_thumb.jpg

    Fossil
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213559_thumb.jpg

    Fine Burger Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211523_thumb.jpg

    The White Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211520_thumb.jpg

    Cath Kidston
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211515_thumb.jpg

    Links of London
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211562_thumb.jpg

    Eurostar Assistance
    How many windows: 0
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3114-0212572_thumb.jpg

    Special Assistance Meeting Point
    To request or pre-book assistance, telephone 0207843 7688.

    o3114-0211768_thumb.jpg

    The Undercroft Bar
    The approach to the building may cause difficulty for some users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213521_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211511_thumb.jpg

    Benugo Restaurant
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211532_thumb.jpg

    Fat Face
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211491_thumb.jpg

    Corridor

    o3114-0213616_thumb.jpg

    Corridor

    o3114-0211754_thumb.jpg

    Newsagents
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213561_thumb.jpg

    Starbucks
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211394_thumb.jpg

    Subway

    o3114-0212565_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3114-0211509_thumb.jpg

    Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213514_thumb.jpg

    Subway

    o3114-0211566_thumb.jpg

    Marks and Spencer Simply Food
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211431_thumb.jpg

    Delicatessen
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213524_thumb.jpg

    Le Pain Quotidien Restaurant
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211536_thumb.jpg

    LK Bennett
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211424_thumb.jpg

    National Rail Ticket Office
    There is a maze queue.
    How many windows: 8

    o3114-0211420_thumb.jpg

    Pret a Manger
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213607_thumb.jpg

    Platform Number: B
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o3114-0211435_thumb.jpg

    Ticket Office

    o3114-0213576_thumb.jpg

    JD
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211465_thumb.jpg

    Platform Number: A
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are coloured zones indicating where you should board the train for First or Standard accommodation.

    o3114-0211483_thumb.jpg

    Corridor

    o3114-0211685_thumb.jpg

    Business Premier Lounge
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3114-0212427_thumb.jpg

    Eurostar Despatch

    o3114-0211565_thumb.jpg

    Eurostar Concourse
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3114-0211330_thumb.jpg

    Car Park
    The car park is close to the building.
    No of Accessible spaces: 12
    There is a vehicle height restriction barrier at the entrance to the car park.
    There is a safe accessible route to the pavement or designated pedestrianised zone from the parking bay.
    A wheelchair user can get from the parking area to the station without assistance.
    The car park surface is smooth and even.
    The footpath routes from the designated parking/drop off point are on an even surface.

    o3114-0212428_thumb.jpg

    Access Road

    o3114-0211514_thumb.jpg

    The Arcade
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3114-0211746_thumb.jpg

    Eurostar Departure Lounge
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3114-0211371_thumb.jpg

    The Circle
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.

    1st Floor

    Help Point Help Point Help Point Ticket Machine Seats Luggage Trolley Help Point Help Point Help Point Escalator from Concourse Help Point Help Point Help Point Lift from Subway Help Point Luggage Trolley Help Point Barbershop Luggage Trolley Seats Help Point Help Point WHSmith Male Toilet Luggage Trolley Luggage Trolley Things British East Midlands first class lounge Unisex Accessible Toilet Luggage Trolley Help Point Searcys st Pancras Grand Seats Smart Turnout London Escalator from Concourse Lift from Concourse Escalator to South Eastern Platforms 11-13 Lift to Arrivals Hall Help Point The Betjeman Arms Bar Unisex Toilet Unisex Accessible Toilet Luggage Trolley Luggage Trolley Lift to Platforms 7-8 Help Point Help Point Escalator to Arrivals Hall Lift to Platforms 5-6 Booking Office Bar Camden Food Company Lift from Concourse Luggage Trolley Help Point Help Point Help Point Carluccio Ticket Machine Benugo Espresso Bar West Cornwall Pasty Co Searcys Champagne Bar Luggage Trolley Luggage Trolley Help Point Seats Caffefratelli Escalator to South Eastern Platforms 11-13 Seats Unisex Accessible Toilet Female Toilet Luggage Trolley Lift to Platforms 9-10 Help Point Help Point Stairs to South Eastern Platforms 11-13 Railway Hotel Upper Level Entrance Caffefratelli Stairs from Pancras Road West Cornwall Pasty Co Ramp Ramp Smart Turnout London Ramp Stairs from Concourse Things British Camden Food Company WHSmith Ticket Gates Ticket Gates Barbershop Benugo Espresso Bar The Betjeman Arms Bar Carluccio Platform 12 Platform 2 Platform 13 Business Premier Lounge Platform 4 Platform 11 Booking Office Bar Platform 3 Platform 1 East Midlands Concourse South East Trains High Speed Concourse Platform 8 Platform 5 Platform 9 Platform 6 Platform 7 Platform 10 Upper Concourse
    o3114-0211896_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213642_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0211897_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211663_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3114-0213677_thumb.jpg

    How many individual seats (Benches count as 1): 10
    The seats provided are stable.
    The seating has armrests.

    o3114-0211825_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211874_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211888_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211894_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213543_thumb.jpg

    Escalator from Concourse
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213627_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    There is contact options for both Information and Emergencies.

    o3114-0211889_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211890_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211400_thumb.jpg

    Lift from Subway
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211899_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213717_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211895_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213635_thumb.jpg

    Barbershop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211639_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0213672_thumb.jpg

    How many individual seats (Benches count as 1): 10
    There is priority seating provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0211891_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211898_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213643_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213658_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211799_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211813_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0213631_thumb.jpg

    Things British
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213695_thumb.jpg

    East Midlands first class lounge
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3114-0213697_thumb.jpg

    There are unisex accessible toilet facilities available.
    The door width is adequate.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens in.
    The door is light enough to open easily.
    The toilet layout is suitable for right-handed transfers.
    There are grab rails present.
    There are vertical grab rails on either side of the wash basin.
    There is an assistance alarm provided.

    o3114-0211840_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211870_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213640_thumb.jpg

    Searcys st Pancras Grand
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213711_thumb.jpg

    How many individual seats (Benches count as 1): 25
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3114-0213633_thumb.jpg

    Smart Turnout London
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211516_thumb.jpg

    Escalator from Concourse
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211602_thumb.jpg

    Lift from Concourse
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211403_thumb.jpg

    Escalator to South Eastern Platforms 11-13
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211815_thumb.jpg

    Lift to Arrivals Hall
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211876_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211608_thumb.jpg

    The Betjeman Arms Bar
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0213656_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213655_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211811_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211842_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211780_thumb.jpg

    Lift to Platforms 7-8
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211873_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211878_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211814_thumb.jpg

    Escalator to Arrivals Hall
    The escalator travels down.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0211775_thumb.jpg

    Lift to Platforms 5-6
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211619_thumb.jpg

    Booking Office Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213704_thumb.jpg

    Camden Food Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211521_thumb.jpg

    Lift from Concourse
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211812_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211875_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211879_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213709_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.16
    There is contact options for both Information and Emergencies.

    o3114-0211607_thumb.jpg

    Carluccio's
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211628_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 3
    Prepaid tickets can be collected.

    o3114-0213629_thumb.jpg

    Benugo Espresso Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213705_thumb.jpg

    West Cornwall Pasty Co
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213638_thumb.jpg

    Searcys Champagne Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211810_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211841_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211871_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0213624_thumb.jpg

    How many individual seats (Benches count as 1): 10
    There is priority seating provided.
    The seats provided are stable.
    The seating has armrests.

    o3114-0213707_thumb.jpg

    Caffefratelli
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211405_thumb.jpg

    Escalator to South Eastern Platforms 11-13
    The escalator travels both ways.
    Warning/advisory signs are located on the approach to the escalator.
    The escalator landings are clear and unobstructed.

    o3114-0213669_thumb.jpg

    How many individual seats (Benches count as 1): 20
    There is priority seating provided.
    The seats provided are stable.
    Seating is provided in a range of heights.
    The seating has armrests.

    o3114-0213660_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213657_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211797_thumb.jpg

    Luggage Trolley
    Cost of Luggage trolley in £: 1

    o3114-0211785_thumb.jpg

    Lift to Platforms 9-10
    The lift is controlled by staff during boarding only.
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    The lift has a separate entrance and exit door.

    o3114-0211872_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211877_thumb.jpg

    The Help Point is silver.
    What is the measurement of the Help point from floor to button in metres: 1.15
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3114-0211407_thumb.jpg

    Stairs to South Eastern Platforms 11-13
    The stairs are not outdoors.
    Number of Steps: 10,10,10,9

    o3114-0211615_thumb.jpg

    Railway Hotel Upper Level Entrance
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3114-0213707_thumb.jpg

    Caffefratelli
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211610_thumb.jpg

    Stairs from Pancras Road
    The stairs are outdoors.
    Number of Steps: 12,12,12

    o3114-0213705_thumb.jpg

    West Cornwall Pasty Co
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213667_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213667_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213633_thumb.jpg

    Smart Turnout London
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213668_thumb.jpg

    Unable to assess at time of audit.

    o3114-0213527_thumb.jpg

    Stairs from Concourse
    The stairs are not outdoors.
    Number of Steps: 9,9,9,9
    There is a visual contrast between the step edge and the tread.

    o3114-0213631_thumb.jpg

    Things British
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213704_thumb.jpg

    Camden Food Company
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213643_thumb.jpg

    WHSmith
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211629_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3114-0211664_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3114-0213635_thumb.jpg

    Barbershop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0213629_thumb.jpg

    Benugo Espresso Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211608_thumb.jpg

    The Betjeman Arms Bar
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211607_thumb.jpg

    Carluccio's
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    From Station Concourse.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.

    o3114-0211679_thumb.jpg

    Platform Number: 12
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3114-0211640_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3114-0211673_thumb.jpg

    Platform Number: 13
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3114-0211693_thumb.jpg

    Business Premier Lounge
    Wheelchair users can access all visitor areas and move around without obstruction.
    The floor surfaces are slip resistant.

    o3114-0211651_thumb.jpg

    Platform Number: 4
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.
    Boarding ramps are available – please contact the station operator to book assistance.

    o3114-0211666_thumb.jpg

    Platform Number: 11
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3114-0211619_thumb.jpg

    Booking Office Bar
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3114-0211645_thumb.jpg

    Platform Number: 3
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o3114-0213714_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    There are information boards indicating where specific coaches will be located when the train arrives.

    o3114-0213710_thumb.jpg

    East Midlands Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.
    There are arrivals information screens.
    There are departure information screens.

    o3114-0211658_thumb.jpg

    South East Trains High Speed Concourse
    There is staff assistance available.
    There are seats available for people to rest.
    Wheelchair users can get to all areas of the hall.

    o3114-0212100-ca_thumb.jpg

    Unable to assess at time of audit.

    o3114-0212118-ca_thumb.jpg

    Unable to assess at time of audit.

    o3114-0212083-ca_thumb.jpg

    Unable to assess at time of audit.

    o3114-0212117-ca_thumb.jpg

    Unable to assess at time of audit.

    o3114-0212101-ca_thumb.jpg

    Unable to assess at time of audit.

    o3114-0211788_thumb.jpg

    Platform Number: 10
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3114-0213495_thumb.jpg

    Upper Concourse