Last updated:Today at 11:42
Train companies affected:National Rail
Last updated:Today at 01:02
Train companies affected:National Rail
Trimley station, Station Road, Trimley St Mary, Suffolk, IP11 0UE
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There are no lifts at this station.
No
Yes
Yes
Yes
No
No
Tickets can be collected on Smartcard at this station
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Felixstowe and Ipswich) - Adjacent to part of the former station building, fixed to the grey post beneath the customer information screen
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
This station has step-free access to all platforms / the platform.
This station has step free access to the single platform for trains towards both Felixstowe and Ipswich.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
No
Yes
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
1 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using the Help Point at this station
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards both Felixstowe and Ipswich) - Adjacent to part of the former station building, fixed to the grey post beneath the customer information screen
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
National Car Parks Ltd
16 spaces
1 space
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
No
No
Parking charges apply
No
No
6 spaces
Stands
There are three cycle stands on Platform 1 (for trains towards both Felixstowe and Ipswich), located between the entrance on to the platform and the customer information screen.
No
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the bus stops at the junction of High Road and Station Road (as indicated by the Rail Replacement Bus Stop signs).
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