Last updated:Today at 10:31
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Brentwood station, Warley Hill, Brentwood, Essex, CM14 4EW
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There are Transport for London operated lifts at this station, but currently, no live data is available. Please check Transport for London webpages for lift status.
Not all stations with lifts are currently reporting live information as new technology is in the process of being rolled out.
Warley Hill entrance in the ticket hall
Zone 9
Yes
Yes
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
Yes
Yes
Yes
Yes
Oyster cards are only available from ticket machines.
Zone 9
No
No
Travelling with Contactless is available.
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Please call our Customer Services Centre on 0343 222 1234 (Service and network
charges may apply. See click here for details)
No
Yes
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
Accessibility Category B1. This station has step-free access to some platforms. It is step-free from the booking hall via lifts to Platforms 1, 2 and 3. Access to Platform 4 through Alexandra Road car park entrance via a high gradient road.
Staff ramp assistance is always available
Accessible seating is available on platforms 3&4.
Wheelchairs are available from first to last train.
Yes
Brentwood has a Secure Station accreditation
Yes
Accessible ticket machines are located within the ticket hall on Warley Hill and inside the station entrance on platform 4 The Parade.
Yes
Yes
Yes
Yes
These toilets are operated by a radar key
The National key toilets are located on Platform 3 and 4.
Yes
Open from the first train till last train
Heated waiting rooms are located on both Platform 3 and Platform 4.
There is one step to access the waiting room on platform 4.
Access to the waiting room on platform 3 is step free.
Both waiting rooms are open from first train to last.
Yes
Waiting rooms and covered seats are available on both platforms 3&4
Yes
No
Yes
17 spaces
Yes
Staff are available to assist from the first to last train.
Yes
Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here Passenger Assist | National Rail
We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Yes
Toilets are located on both Platforms 3&4
Baby change facilities are available within the accessible toilets on platforms 3&4, which is accessible with a radar key.
Yes
These toilets are operated by a radar key
The National key toilets are located on Platform 3 and 4.
Yes
Yes
Open from the first train till last train
Heated waiting rooms are located on both Platform 3 and Platform 4.
There is one step to access the waiting room on platform 4.
Access to the waiting room on platform 3 is step free.
Both waiting rooms are open from first train to last.
Yes
Waiting rooms and covered seats are available on both platforms 3&4
421 spaces
17 spaces
Yes
No
No
Yes
Coffee shop located on platform 3
Yes
News agent located at the top of the staircase to platform 1
No
Yes
Stands
Alexandra Road car park and limited spaces on Platform 4
Yes
Yes
There are no cycle hire facilities at this station
Rail replacement bus services depart from:
Alexandra Road for both Westbound and Eastbound services
A taxi office is located at the platform 4 entrance/exit to the station on The Parade
Bus stops are located outside station on the main road.
Information to plan your onward journey is available in a printable format http://www.essexbus.info/maps-download.html & select Brentwood
Details of nearest taxis are shown on station information poster.
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