Last updated:Today at 08:03
Train companies affected:Greater Anglia, Stansted Express
Last updated:Today at 04:18
Train companies affected:National Rail
Last updated:Today at 01:28
Train companies affected:National Rail
Chiswick station, Burlington Lane, Chiswick, Greater London, W4 3HB
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There are no lifts at this station.
The ticket office is located on Platform 1.
Ticket Vending Machines are located outside the main entrance.
Zone 3
Yes
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
No
Yes
No
Yes
Chiswick ticket office can order new smartcards for collection and sell tickets to smartcards including Flexi Seasons
No
No
Yes
Customer Help points are located on every platform
Please contact our Customer Service Centre on 0345 6000 650
No
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Chiswick.
Yes
Some step-free access to all platforms - please check details.
Step-free category B2 Station. Level access to Platform 1 (for trains towards London Waterloo). Short ramp at approx 1:7 gradient to Platform 2 (for trains towards Hounslow) via separate entrance. No reasonable step-free access between platforms.
No
Yes
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
Yes
Yes
No
N/A
No
No
No
No
No
1 spaces
No
No
Yes
Customer Help points are located on every platform
24 hours a day, except Christmas Day and Boxing Day
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj</p>
No
N/A
No
N/A
No
No
No
5 spaces
1 space
No
No
No
Parking charges apply
RingGo Code 77505.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £1.90.
Off-Peak from 1200 Monday to Friday.
Weekend ticket available from 0001 Friday until 0359 Tuesday £5.70.
Yes
Yes
62 spaces
Racks
Platform 2 and car park
Yes
Yes
There are no cycle hire facilities at this station
Towards Barnes: Burlington Lane Bus Stop A
Towards Kew Bridge: Burlington Lane Bus Stop B
Information to plan your onward journey is available in a printable format here
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