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Last updated:Today at 11:42
Train companies affected:National Rail

Hensall (HEL)

Hensall station, Station Road, Hensall, East Riding of Yorkshire, DN14 0QN

This station has an extremely limited train service of only between one and three trains a day.

Live trains

Radio buttons live-trains-finder-type

Station Information

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours

Yes

unstaffed

Ticket Machines

No

Collect tickets bought online
  • No
Accessible ticket machines

No

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Sunday: 09:40 - 17:00

Information available from Help Point 24/7.

Staff Help Available

No

Customer Help Points

Yes

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

No

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Station is unstaffed

There is a barrow crossing onto the Leeds or Goole bound platform and there is also road access onto the Goole bound platform. Therefore both platforms are accessible. However, wheelchair users cannot use this station as there are problems with unit strengthening on the line.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

No

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

There is a waiting room available on the Leeds bound platform. There is a shelter available on the Goole line.

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

There is a waiting room available on the Leeds bound platform. There is a shelter available on the Goole line.

Seating Area

Yes

Refreshment Facilities

No

Bicycle Storage

Spaces

0 spaces

Type of Storage

Compounds

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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