Inverness (INV)

Managed by ScotRail 

 
Station Square
Academy Street
Inverness
Highland
IV2 3PY
 

Station facilities

  • Station seating facilities

    Station seating facilities
  • Trolleys

    Trolleys Yes
  • Refreshments

    Note Coffee shop Coffee kiosk Cold drinks vending machine Food outlet (Seating available)
  • ATM machine

    ATM machine
  • Toilets

    Toilets
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

    Note
  • Tourist information office

    Tourist information office
  • Shops

 
 

Inverness

Stations made easy

Route planning around the station including maps and platforms

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Getting to and from the station

 
Car Park
Station Car Park
Address
-
-
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
60  with 3 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
No
CCTV Coverage
Yes
Cycle Parking
Cycle storage type
Lockers,Stands
Sheltered cycle storage
Yes
Cycle storage spaces
40
Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419 160 for more information
CCTV Coverage
No
Onward travel information
for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Taxi
visit www.traintaxi.co.uk for details of taxis available for hire
Impaired mobility set down / pick up points available
Yes
Airport
An bus service links Inverness with Inverness Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Cycle hire
Inverness Bike Hire www.invernessbikehire.co.uk
Ticket to Ride www.tickettoridehighlands.co.uk

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 06:30 - 20:30
Saturday 06:30 - 18:30
Sunday 09:15 - 20:20
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Left luggage
Yes
Customer Services

scotrailcustomer.relations@firstgroup.com

Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes
Coffee shop Coffee kiosk Cold drinks vending machine Food outlet (Seating available)
Toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
No
Showers
Yes
Tourist Information Office
Yes
Tourist Information Office location
Trolleys
Yes
Waiting Rooms
Yes
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
Tel: 0800 912 2901; 18001 0800 912 2901 (for the hard of hearing)
Helpline opening hours
Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level to all platforms. RNIB REACT system - an audible direction system for visually impaired is in operation. Fods are required to activate the system.

 
Wheelchairs available
Yes
Wheelchairs available open hours
Nearest station with more facilities CRS Code

Station Map

 
Station plan

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Stations made easy
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