Summary

 
Overview
If you cannot travel you can get your money back. 
Type of offer
Ordinary Promotion 
Nearest stations
Details

Don’t let the uncertainties of the British weather put you off booking your train tickets online. At southernrailway.com all Anytime, Anytime Day, Off-Peak, Off-Peak Day, Super Off-Peak Day, Advance or Super Group Advance tickets now come with a Rainy Day Guarantee, which means that if you can’t travel you can get your money back.

It’s not just for when your trip is rained off. A tummy bug, a surprise visit from Aunty Ada, the gig has been postponed, or just because you change your mind; whatever the reason, you’ll get a full refund. So, you have the reassurance to take full advantage of all the discounts and convenience of booking online at southernrailway.com.

For more details, see the Money Back Guarantee page on Southern's own website.

 
Participating train companies
Southern;  

Prices

Adult
N/A
Child
N/A
Concession
N/A
Family
N/A
Group
N/A
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Validity

Area of validity
 
Further Information

For further information see

Reversible
No
Details

The date of travel can be after the end date of the promotion. Normally tickets are available up to 12 weeks in advance.

For more details, see the Money Back Guarantee page on Southern's own website.


Period of availability
Applies
01/11/2010 - Until further notice

Purchasing

Available to purchase
01/11/2010 - Until further notice
Buying your tickets
  • Book your Anytime, Anytime Day, Off-Peak, Off-Peak Day or Super Off-Peak Day tickets at southernrailway.com
  • Choose to pick up your tickets at the station on the day you plan to travel by selecting “Ticket on Departure” during the booking process on the Southern website
  • If you can’t travel and require your money back, do not collect your tickets, but log in to ‘Your Account’ and view the relevant booking. Click the ‘Refund’ button, fill in all the required fields and submit the form.  Then print off the form and send it to the address shown.
  • The full price of your ticket will then be refunded.
  • If you wish to book tickets for multiple trips in a single transaction on southernrailway.com we advise that you book the tickets you need for each trip in separate transactions to ensure the Money Back Guarantee applies.


Booking conditions

For the terms and conditions, see the Money Back Guarantee page on Southern's own website.