Android Pay

                                                  

What is Android Pay?

Android Pay is a new payment method using contactless technology. Payments can now be made on most National Rail (including London Overground and TfL Rail) services in the Oyster Pay As You Go area; as well as the Bus, Tube, Tram and Docklands Light Railway. Android Pay uses unique security features built into the Near Field Communication (NFC) devices you have with you every day, so you can use your Android smartphone to pay in a simple, secure and private way.

Those wishing to use Android Pay to make contactless payments, are required to download the Android Pay app from the Google Play Store and link a valid payment card to the app. They will then be able to use their smartphone to make contactless payments. Only credit and debit cards issued by the following are accepted as of June 2016:

  • Bank of Scotland
  • First Direct
  • Halifax
  • HSBC
  • Lloyds Bank
  • M&S Bank
  • MBNA
  • Nationwide

To prevent fraud, your card details are not stored on your device, and each payment is made using an encrypted code. 

How does Android Pay work?

Transactions are made by touching your devices NFC antenna onto a contactless payment terminal or validator.

Smartphones

With smartphones (KitKat 4.4 OS or later) please touch the top of your phone on the contactless reader or validator. A subtle vibration and beep from your phone will let you know that payment information was successfully sent.

Smart Watches

At present, smart watches with NFC technology are not compatible with Android Pay.

Please remember to tap in and out with the same device at the contactless readers to ensure you pay the correct fares and do not switch between contactless payment card and smartphone mid-journey or you may be charged maximum fare.

Using Android Pay in the Oyster card area

You can add Android Pay to a TfL Online Account

You are able to input your Android Pay details into your Tfl online account. This will enable you to:

  • Get email alerts if there‚Äôs an issue with your device which may prevent you from traveling.
  • Apply for refunds for incomplete journeys
  • Download payment and journey history
  • Pay unpaid fares

See tfl.gov.uk/oyster for details on how to set up an account and register a device

Daily capping

If you're unsure of the number of journeys you're going to make or where you want to go, contactless offers you flexibility and convenience. Make as many journeys as you like in a day and you'll never pay more than the daily cap for the zones you've travelled in.

The daily cap is calculated based on when and how you travel. Remember, you must continue to touch in and out even after you have reached a cap or you would still be charged a maximum fare.

Monday to Sunday capping

If you use the same method of contactless payment (Android Pay, contactless payment card, bPay or Apple Pay) to pay for all your journeys throughout the week until Sunday, you may be eligible for a Monday to Sunday cap. Changing devices (even if the same bank account details are attached) will not be recognised by the system, due to the encryption process at the point of payment, and Monday to Sunday capping may not be applied.

Always touch in and out

Always touch in at the start and out at the end of your journey with the same Android Pay smartphone on the yellow readers. The same applies if you are using contactless payment card, bPay device or Apple Pay devices. You must still touch in and out even if the gates are open, to ensure you pay the right fare. When changing trains you may need to touch your card on a pink reader, and if you are travelling on a bus or tram you only have to touch at the start of your journey.

If you don't touch in and out on every journey you make we don't know where you have travelled, so we can't charge the right fare, if this happens your journey is "incomplete" and you could be charged a maximum fare. Maximum fares do not count towards a cap.

Frequently Asked Questions

Can customers under 18 get discounted travel across Transport for London (TfL) with an Android Pay account?

No, Android Pay customers using their device for their journey will be charged the standard Adult fare. Anyone under 18 should contact Transport for London (TfL) for discounted or free travel offers.

Can I use my Android Pay device on TfL ticket vending machines?

No, you cannot pay on Tfl ticket vending machines using your Android Pay device, only at terminals that are capable of contactless payments, such as selected National Rail station ticket offices.

What happens if my Android Pay device runs out of battery?

Please ensure you have enough battery on your smartphone to complete your journey. Should your device run out of battery mid-journey, you will not be able to tap out and will be charged a maximum fare. If a Revenue Protection Inspector asks you to tap your Android Pay device after the battery has died, please be aware that you could be liable for a Penalty Fare.

Last updated:   14 June 2016