Company Information: Southern (SN)
Last changed: 19:33 on 5 Dec 2008
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Southern |
| Managing Director | Chris Burchell |
| Company Website | www.southernrailway.com |
| Head Office - Postal Address |
Go Ahead House 26-28 Addiscombe Road Croydon CR9 5GA |
| Head Office - Primary Phone Number | 08451 27 29 20 |
| Head Office - Fax | 08457 27 29 30 |
| Head Office - Web Address | www.southernrailway.com |
| Network Map URL | www.southernrailway.com/network_map.php |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Sunday 24 hours |
| Customer Services - Primary Phone Number | 08451 272920 |
| Lost Property | Monday-Sunday 24 hours |
| Lost Property - Primary Phone Number | 08451 272920 |
| Assisted Travel | Monday-Sunday 24 hours |
| Assisted Travel - Primary Phone Number | 0800 138 1016 |
| Assisted Travel - Primary Textphone Number | 0800 138 1018 |
| Assisted Travel - Address | Customer Services Team Southern Ltd PO Box 277 Tonbridge N9 2ZP |
| Assisted Travel - Note |
Disabled Persons Protection Policy available from the given address. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Yes |
| Telesales - Note |
08451 27 29 20 (calls may be recorded) |
| Group Travel | Monday-Friday 10:00-15:00 |
| Group Travel - Primary Phone Number | 0870 830 6000 |
| Group Travel - Fax Number | 0208 929 8985 |
| Group Travel - Note |
For bookings of 10 or more. Tickets must be booked at least 10 days in advance. |
| Seat Reservations | No |
| Seat Reservations - Note |
It is not necessary to pre-book on Southern services. |
| Penalty Fares Note |
Customers should enquire at local stations for details of the penalty fares in operation. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Carried free of charge subject to space. Not carried on trains timed to arrive in London and Brighton between 07.00-09.59 or departing London and Brighton between 16.00-18.59 Monday-Friday Cycle reservations are not available. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Angmering / Arundel and Barnham on Sunday 15 March 2009
- Engineering work between Hurst Green and East Grinstead on Saturday 14 and Sunday 15 March 2009
- Engineering work between London Victoria and Peckham Rye from 06:30 on Saturday 14 until 06:30 on Sunday 15 March 2009
- Engineering work between Billingshurst and Pulborough on Saturday 14 March 2009
- Engineering work between Bexhill and Ashford International on Saturday 14 March 2009
- Engineering work between Hove and Littlehampton / Barnham on Sunday 8 March 2009
- Engineering work between Lewes and Seaford on Sunday 8 March 2009
- Engineering work between Battersea Park and Peckham Rye on Sunday 8 March 2009
- Engineering work between Bexhill and Ore on Saturday 7 and Sunday 8 March 2009
- Engineering work between Purley and Tonbridge on Saturday 7 March 2009
- Engineering work between Epsom and Dorking / Effingham Junction on Sunday 1 March 2009
- Engineering work between Battersea Park and Balham on Sunday 1 March 2009
- Engineering work between Tulse Hill and Streatham Common on Sunday 1 March 2009
- Engineering work between East Croydon and Gatwick Airport on Sunday 1 until 04:00 on Monday 2 March 2009
- Engineering work between London Charing Cross and London Bridge on Sunday 1 March 2009
- Engineering work between Watford Junction and Shepherds Bush from 19:00 on Saturday 28 February until 12:00 on Sunday 1 March 2009
- Engineering work between Wivelsfield and Berwick / Seaford on Saturday 28 February and Sunday 1 March 2009
- Engineering work between Shawford / Netley and Southampton Central on Saturday 28 February and Sunday 1 March 2009
- Engineering work between Bexhill / Wadhurst and Hastings on Sunday 22 February 2009
- Engineering work between Horsham and Arundel on Sunday 22 February 2009
- Engineering work between Epsom and Dorking / Effingham Junction on Sunday 22 February 2009
- Engineering work between Peckham Rye and Streatham on Sunday 22 February 2009
- Engineering work between Clapham Junction and Barnes on Sunday 22 February 2009
- Engineering work between Southampton Airport Parkway and Southampton Central on Saturday 21 and Sunday 22 February 2009
- Engineering work between Billingshurst and Pulborough on Saturday 21 February 2009
- Engineering work between Petersfield / Chichester and Portsmouth Harbour until 12:30 on Sunday 15 February 2009
- Engineering work between Clapham Junction and Willesden Junction / Wembley Central on Sunday 15 February 2009
- Engineering work between Balham and Beckenham Junction on Sunday 15 February 2009
- Engineering work between Battersea Park and Balham from 01:00 until 06:00 on Sunday 15 February 2009
- Engineering work between Hastings / Paddock Wood and Ashford International on Sunday 15 February 2009
- Engineering work between St Denys and Netley on Saturday 14 and Sunday 15 February 2009
- Engineering work between Lewes and Polegate on Sunday 8 February 2009
- Engineering work between Barnham and Havant on Sunday 8 February 2009
- Engineering work between Streatham Common and Sutton on Sunday 8 February 2009
- Engineering work between St Denys and Netley on Saturday 7 and Sunday 8 February 2009
- Engineering work between Horsham and Arundel on Sunday 1 February 2009
- Engineering work between Preston Park / Lewes and Brighton on Sunday 1 February 2009
- Engineering work between St Denys and Fareham on Saturday 31 January and Sunday 1 February 2009
- Engineering work between South Croydon and Hurst Green / Uckfield on Sunday 25 January 2009
- Engineering work between Three Bridges and Wivelsfield on Sunday 25 Janaury 2009
- Engineering work betweeen Wanborough and Redhill on Saturday 24 and Sunday 25 January 2009
- Engineering work between Streatham and Sutton on Saturday 17 January 2009
- Engineering work between Barnham and Bognor Regis on Saturday 17 January 2009
- Engineering work between London Bridge and Peckham Rye on Sunday 11 January 2009
- Engineering work between Selhurst and Purley on Sunday 11 January 2009
- Engineering work between Haywards Heath and Brighton on Sunday 11 January 2009
- Engineering work between Polegate / Eastbourne and Bexhill on Sunday 4 January 2009
- Engineering work between Barnham and Arundel / Angmering on Sunday 4 January 2009
- Engineering work between Purley and Redhill on Sunday 4 January 2009
- Engineering work between Harlesden and Shepherds Bush on Saturday 3 and on Sunday 4 January 2009
- Engineering work between East Croydon and Purley / Sanderstead from Saturday 27 to 05:00 Monday 29 December 2008
- Engineering work between Battersea Park and Balham from Saturday 27 December 2008 to Sunday 4 January 2009
- National Rail services on Boxing Day, Friday 26 December
- National Rail services on Christmas Day, Thursday 25 December
- National Rail services on Christmas Eve, Wednesday 24 December