Company Information: Eurostar (ES)
Last changed: 18:27 on 16 Jun 2009
- Basic Details
- Support & Information
- Ticketing & Fares
- Onboard Facilities
- Engineering Works
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Eurostar |
| Managing Director | Richard Brown |
| Company Website | www.eurostar.com/ |
| Head Office - Postal Address |
Times House Bravingtons Walk Regent Quarter London N1 9AW |
| Head Office - Primary Phone Number | 08701 606 600 |
| Head Office - Web Address | |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Monday-Friday 08:00-21:00 Sunday 09:00-17:00 Saturday 08:00-20:00 |
| Customer Services - Primary Phone Number | 08705 186 186 |
| Customer Services - Email Address | contactus@eurostar.co.uk |
| Lost Property | Yes |
| Lost Property - Primary Phone Number | 08701 600 052 |
| Lost Property - Email Address | lost.property@eurostar.co.uk |
| Assisted Travel | Monday-Saturday 05:00-23:15 Sunday 06:30-23:15 |
| Assisted Travel - Primary Phone Number | 08701 606 600 |
| Assisted Travel - Address | Times House Bravingtons Walk Regent Quarter London N1 9AW |
| Assisted Travel - Note |
Assistance cannot be booked in advance from the UK. The passenger should contact a member of Eurostar staf upon arrival at the station. |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | Monday-Friday 08:00-21:00 Saturday 08:00-20:00 Sunday 09:00-17:00 |
| Telesales - Primary Phone Number | 08705 186 186 |
| Telesales - Note |
Timetable information, fares and reservations. £5.00 booking fee applies. |
| Group Travel | Monday-Friday 09:00-17:00 |
| Group Travel - Primary Phone Number | 0870 6000 777 |
| Group Travel - Email Address | specialist.sales@eurostar.co.uk |
| Seat Reservations | Yes |
| Seat Reservations - Primary Phone Number | 08705 186 186 |
| Seat Reservations - Email Address | sales.enquiries@eurostar.co.uk |
| Seat Reservations - Note |
All reservation includes a reserved seat. |
| Penalty Fares Note |
Penalty Fares are not in force on any Eurostar (UK) services. |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Primary Phone Number | 08705 186 186 |
| Cycle Policy - Note |
Cycles can be transported separately for a small cost by calling Esprit Europe at 0870 5850 850. |
| Telephones | No |
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