Support & information
- Customer services
- Monday-Friday 08:00-19:00 Weekend 09:00-17:00
- Primary phone
- 08432 186 186
- contactus@eurostar.co.uk
- Lost property
- Yes
- Primary phone
- 08448 224 411
- lost.property@eurostar.co.uk
- Assisted travel
- Monday-Saturday 05:00-23:15 Sunday 06:30-23:15
- Primary phone
- 08448 118 444
- Address
-
Times House
Bravingtons Walk
Regent Quarter
London
N1 9AW - Note
-
Assistance cannot be booked in advance from the UK. The passenger should contact a member of Eurostar staf upon arrival at the station.
Ticketing & fares
- Telesales
- Monday-Friday 08:00-19:00 Weekend 09:00-17:00
- Primary phone
- 08432 186 186
- Note
-
Timetable information, fares and reservations. £5.00 booking fee applies.
- Group travel
- Monday-Friday 09:00-17:00
- Primary phone
- 08448 224 800
- specialist.sales@eurostar.co.uk
- Seat reservations
- Yes
- Primary phone
- 08432 186 186
- sales.enquiries@eurostar.co.uk
- Note
-
All reservation includes a reserved seat.
- Penalty fares note
-
Penalty Fares are not in force on any Eurostar (UK) services.
- Penalty fares apply
- No
Onboard facilities
- Cycle policy
- Yes
- Note
-
Cycles can be transported separately for a small cost by calling Esprit Europe at 08448 225 822
- Telephones
- No