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Company Information: Eurostar (ES)

Last changed: 18:27 on 16 Jun 2009

Basic Details ^ Top

Service Details
Company Name Eurostar
Managing Director Richard Brown
Company Website www.eurostar.com/
Head Office - Postal Address Times House
Bravingtons Walk
Regent Quarter
London
N1 9AW
Head Office - Primary Phone Number 08701 606 600
Head Office - Web Address
Network Map URL No map available

Support & Information ^ Top

Service Details
Customer Services Monday-Friday 08:00-21:00 Sunday 09:00-17:00 Saturday 08:00-20:00
Customer Services - Primary Phone Number 08705 186 186
Customer Services - Email Address contactus@eurostar.co.uk
Lost Property Yes
Lost Property - Primary Phone Number 08701 600 052
Lost Property - Email Address lost.property@eurostar.co.uk
Assisted Travel Monday-Saturday 05:00-23:15 Sunday 06:30-23:15
Assisted Travel - Primary Phone Number 08701 606 600
Assisted Travel - Address Times House Bravingtons Walk Regent Quarter London N1 9AW
Assisted Travel - Note

Assistance cannot be booked in advance from the UK.  The passenger should contact a member of Eurostar staf upon arrival at the station.

Ticketing & Fares ^ Top

Service Details
Telesales Monday-Friday 08:00-21:00 Saturday 08:00-20:00 Sunday 09:00-17:00
Telesales - Primary Phone Number 08705 186 186
Telesales - Note

Timetable information, fares and reservations. £5.00 booking fee applies.

Group Travel Monday-Friday 09:00-17:00
Group Travel - Primary Phone Number 0870 6000 777
Group Travel - Email Address specialist.sales@eurostar.co.uk
Seat Reservations Yes
Seat Reservations - Primary Phone Number 08705 186 186
Seat Reservations - Email Address sales.enquiries@eurostar.co.uk
Seat Reservations - Note

All reservation includes a reserved seat.

Penalty Fares Note

Penalty Fares are not in force on any Eurostar (UK) services.


Onboard Facilities ^ Top

Service Details
Cycle Policy Yes
Cycle Policy - Primary Phone Number 08705 186 186
Cycle Policy - Note

Cycles can be transported separately for a small cost by calling Esprit Europe at 0870 5850 850.

Telephones No

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