Eurostar (ES)

Information last updated 23 April 2010 17:55

Support & information

Customer services: Monday-Friday 08:00-19:00 Weekend 09:00-17:00
Primary phone: 08432 186 186
Email: contactus@eurostar.co.uk
Lost property: Yes
Primary phone: 08448 224 411
Email: lost.property@eurostar.co.uk
Assisted travel: Monday-Saturday 05:00-23:15 Sunday 06:30-23:15
Primary phone: 08448 118 444
Address: Times House
Bravingtons Walk
Regent Quarter
London
N1 9AW
Note: Assistance cannot be booked in advance from the UK. The passenger should contact a member of Eurostar staf upon arrival at the station.

Telesales: Monday-Friday 08:00-19:00 Weekend 09:00-17:00
Primary phone: 08432 186 186
Note: Timetable information, fares and reservations. £5.00 booking fee applies.
Group travel: Monday-Friday 09:00-17:00
Primary phone: 08448 224 800
Email: specialist.sales@eurostar.co.uk
Seat reservations: Yes
Primary phone: 08432 186 186
Email: sales.enquiries@eurostar.co.uk
Note: All reservation includes a reserved seat.
Penalty fares note: Penalty Fares are not in force on any Eurostar (UK) services.
Penalty fares apply: No

Cycle policy: Yes
Note: Cycles can be transported separately for a small cost by calling Esprit Europe at 08448 225 822
Telephones: No