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Company Information: Heathrow Connect (HC)

Basic Details ^ Top

Service Details
Company Name Heathrow Connect
Managing Director
Company Website www.heathrowconnect.com
Head Office - Web Address
Network Map URL No map available

Support & Information ^ Top

Service Details
Customer Services Yes
Customer Services - Primary Phone Number 0845 678 6975
Customer Services - Email Address queries@heathrowconnect.com
Lost Property No
Lost Property - Note
  • All property left on a Heathrow Connect Train or at London Paddington Station is sent to Lost Property located on Platform 12, London Paddington Station, 0207 313 1514 (Monday - Friday 0900 to 1730).

 

  • All property left at Heathrow Station is sent to the BAA Lost Property Office.The BAA Lost Property Office is at Heathrow Central Station, level B2 and is open Monday - Saturday 0800 to 1900 and Sunday 0800 to 1600Customers can call the Lost Property Office on 0208 745 7727
Assisted Travel Yes

Ticketing & Fares ^ Top

Service Details
Telesales No
Group Travel No
Seat Reservations No

Onboard Facilities ^ Top

Service Details
Cycle Policy Yes
Cycle Policy - Note

Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays.

Telephones No

Engineering Works ^ Top

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