Heathrow Connect (HC)

Information last updated 8 January 2010 10:35

Support & information

Customer Services

Yes - Primary Phone Number 0845 678 6975 - Email Address queries@heathrowconnect.com

Lost Property

No - Note

All property left on a Heathrow Connect Train or at London Paddington Station is sent to Lost Property located on Platform 12, London Paddington Station, 0207 313 1514 (Monday - Friday 0900 to 1730).

All property left at Heathrow Station is sent to the BAA Lost Property Office.The BAA Lost Property Office is at Heathrow Central Station, level B2 and is open Monday - Saturday 0800 to 1900 and Sunday 0800 to 1600Customers can call the Lost Property Office on 0208 745 7727

Assisted Travel

Yes

Network map

View London Midland route maps

Cycle Policy: Yes - Note
Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays.
Telephones: No

Details: Engineering work between London Paddington and Ealing Broadway on Sunday 25 April 2010
Details: Engineering work between London Paddington and Ealing Broadway on Sunday 18 April 2010
Details: Engineering work between London Paddington and Heathrow Airport until 08:00 on Sunday 11 April 2010
Details: Engineering work between London Paddington and Heathrow Airport on Sunday 4 April 2010
Details: Engineering work between London Paddington and Heathrow Airport on Saturday 20 and Sunday 21 March 2010
Details: Engineering work between Hayes & Harlington and Heathrow Airport each evening from 22:00 Tuesday 16 until Thursday 18 March 2010
Details: Engineering work at London Paddington on Sunday 14 March 2010
Details: Engineering work between London Paddington and Heathrow Airport on Saturday 6 and Sunday 7 March 2010
Details: Engineering work between Hayes & Harlington and Heathrow Terminals 1, 2, 3 from 22:00 Monday 10 to 04:45 Friday 14 August 2009