Company Information: Heathrow Connect (HC)
Last changed: 18:27 on 16 Jun 2009
Basic Details ^ Top
| Service | Details |
|---|---|
| Company Name | Heathrow Connect |
| Managing Director | |
| Company Website | www.heathrowconnect.com |
| Head Office - Web Address | |
| Network Map URL | No map available |
Support & Information ^ Top
| Service | Details |
|---|---|
| Customer Services | Yes |
| Customer Services - Primary Phone Number | 0845 678 6975 |
| Customer Services - Email Address | queries@heathrowconnect.com |
| Lost Property | No |
| Lost Property - Note |
|
| Assisted Travel | Yes |
Ticketing & Fares ^ Top
| Service | Details |
|---|---|
| Telesales | No |
| Group Travel | No |
| Seat Reservations | No |
Onboard Facilities ^ Top
| Service | Details |
|---|---|
| Cycle Policy | Yes |
| Cycle Policy - Note |
Will be carried free unless they occupy a seat required by a customer. They are not carried on trains leaving Heathrow between 07:.30 and 10:00 or Paddington between 16:30 and 19:00 except on Saturdays or Sundays. |
| Telephones | No |
Engineering Works ^ Top
- Engineering work between Wimbledon and Sutton each night from Tuesday 19 until Friday 22 January 2010
- Engineering work between London Paddington and Ealing Broadway from 01:00 on Friday 25 until 04:00 on Sunday 27 December 2009
- Overnight engineering work between London Paddington and Heathrow Terminals 4 and 5 until 05:30 on Sunday 6 December 2009
- Overnight engineering work between London Paddington and Heathrow Terminals 4 and 5 until 05:30 on Sunday 6 December 2009
- Engineering work between London Paddington and Southall on Sunday 8 November 2009
- Engineering work between Hayes & Harlington and Heathrow Terminals 1, 2, 3 from 22:00 Monday 10 to 04:45 Friday 14 August 2009