Property found at stations is kept on site for a few days. Customers can enquire locally.

The above number is not for Group Save tickets but for groups over 10 only. Tickets for groups over 10 using Southeastern services must be booked at least seven days before travel.

Reservations are required for group travel and are recommended for mobility impaired customers requiring assistance. Reservations are not available for any other journeys on Southeastern.

Cycles are not permitted on peak time services arriving in London from Monday to Friday between 07.00 and 09.59, and leaving London between 16.00 and 18.59. If you are starting your journey from one of the following boundary stations, and heading away from London, you are permitted to take your cycle at any time.

These stations are: Gillingham, Otford, Tonbridge and Redhill. Similarly, if your journey starts in Kent or east Sussex and terminates anywhere before these stations, you are also permitted to take your cycle, subject to onboard space.

Folding cycles may be carried on board any train, provided they are folded before being taken onto the platform and remain folded on the train during the journey.