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First TransPennine Express (TP)
Information last updated 7 February 2012 15:10
- Company name
- First TransPennine Express
- Managing director
- Nick Donovan
- Head office
-
Floor 7
Bridgewater House
60 Whitworth Street
Manchester
M1 6LT0845 600 1671
- Network map
-
Download network map
Support & information
- Customer services
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0845 600 1671
- Address
-
Customer Relations
TransPennine Express
Admail 3878 FREEPOST
Manchester
M1 9YB - Web
- www.tpexpress.co.uk
- tpecustomer.relations@firstgroup.com
- Note
-
Customers wishing to make any payment by cheque should make them payable to First / Keolis TransPennine Ltd.
- Lost property
- Yes
- Primary phone
- 0845 001 0086
- Assisted travel
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0800 107 2149
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
Manchester
M1 9YB
Ticketing & fares
- Telesales
- Monday-Friday 08:00-21:00 Weekend 08:00-19:00
- Primary phone
- 0845 678 6974
- Note
-
Next Day delivery is available for an additional £6.00
TIckets may be collected at stations on day of travel.
- Group travel
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0845 600 1674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
FREEPOST
Manchester
M1 9YB - Seat reservations
- Yes
- Note
-
Free to ticket holders and can be booked up to the day before travel
- Penalty fares note
-
Not applicable.
- Penalty fares apply
- No
Onboard facilities
- Cycle policy
- Yes
- Note
-
Cycles carried free but space for the cycle must be reserved in advance.
To reserve a space for your bike, please call 0845 600 1674 at least 24 hours before travel.
- Telephones
- No
Engineering work
- Service disruptions
- Overnight engineering work affecting First TransPennine Express services from Monday 16 to Friday 20 April 2012
- Engineering work between Hazel Grove and Chinley and between Dore & Totley and Sheffield on Sunday 15 April 2012
- Engineering work between Doncaster and Scunthorpe until 09:45 on Sunday 15 April 2012
- Overnight engineering work affecting First TransPennine Express from Monday 9 to Friday 13 April 2012
- Engineering work between Doncaster and Scunthorpe until 09:45 on Sunday 8 April 2012
- Engineering work between Preston and Kirkham & Wesham from 23:40 Saturday 7 April until 09:30 Sunday 8 April 2012
- Engineering work between Lockerbie and Haymarket / Motherwell from 12:50 on Saturday 7 April until 10:45 on Monday 9 April 2012
- Engineering work between Preston and Lancaster from 21:25 Saturday 7 April until 05:05 Monday 9 April 2012
- Engineering work between Doncaster and Scunthorpe until 10:00 on Sunday 1 April 2012
- Early morning engineering work between Preston and Blackpool North from 01:05 until 05:00 from Monday 26 until Friday 30 March 2012
- Engineering work between Leeds and Mirfield on Sunday 25 March 2012
- Late night engineering work between Preston and Blackpool North from 23:45 on Sunday 25 March 2012
- Engineering work between Selby and Hull on Saturday 24 and Sunday 25 March 2012
- Overnight engineering work affecting First TransPennine Express from Monday 19 until Friday 23 March 2012
- Engineering work between Leeds and Mirfield on Sunday 18 March 2012
- Engineering work between Selby and Hull on Saturday 17 Sunday 18 March 2012
- Overnight engineering work affecting First TransPennine Express services from Monday 12 to Friday 16 March 2012
- Engineering work between Scunthorpe and Barnetby on Sunday 11 March 2012
- Engineering work between Leeds and Mirfield on Sunday 11 March 2012
- Engineering work between Selby and Hull on Sunday 11 March 2012
- Overnight engineering work affecting First TransPennine Express services from Monday 5 to Friday 9 March 2012
- Engineering work between Scunthorpe and Barnetby on Sunday 4 March 2012
- Engineering work between Selby and Wressle on Sunday 4 March 2012
- Early morning engineering work between Leeds and York on Saturday 3 March 2012
- Overnight engineering work affecting First TransPennine Express services from Monday 27 February to Friday 2 March 2012
- Engineering work between Scunthorpe and Barnetby on Sunday 26 February 2012
- Early morning engineeering work between Leeds and York on Saturday 25 February 2012
- Early morning engineering work affecting First TransPennine Express services from Tuesday 21 to Friday 24 February 2012
- Engineering work between Thorne South and Scunthorpe from 23:00 Saturday 18 until 12:00 Sunday 19 February 2012
- Engineering work affecting First TransPennine Express from Monday 13 until Friday 17 February 2012
- Early morning engineering work between Leeds and York until 07:30 on Sunday 12 February 2012
- Engineering work between Bolton and Leyland on Sunday 12 February 2012
- Engineering work between Swinton and Doncaster on Sunday 12 February 2012
- Engineering work between Doncaster and Thorne North / South until 12:00 on Sunday 12 February 2012
- Engineering work between Thirsk and Northallerton on Sunday 12 February 2012
- Overnight engineering work between Preston and Blackpool North on Sunday 12 February 2012
- Engineering work between York and Malton on Saturday 11 and Sunday 12 February 2011
- Overnight engineering work affecting First TransPennine Express services from Monday 6 to Friday 10 February 2012
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