First TransPennine Express (TP)

02/05/2013 09:59:52
http://www.tpexpress.co.uk

Information last updated 17 June 2013 19:55

Company Information

Managing Director
Nick Donovan 
Head Office
 
Phone
0845 600 1671 
Address
7th Floor, Bridgewater House
60 Whitworth Street
Manchester

M1 6LT
Email address
tpecustomer.relations@firstgroup.com  
Network map
Download network map First TransPennine Express map PDF

Support & information

Customer services
-
Primary Phone
0845 600 1671
Textphone number
08001072061 (For customers with hearing impairments)
Address
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester

M1 9YB
Web address
First TransPennine Express Trains
Email address
tpecustomer.relations@firstgroup.com
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Lost Property

 

Phone
0845 600 1672
Address
-
-
-

-
Assisted Travel

 

Phone
0800 107 2149
Textphone number
- (For customers with hearing impairments)
Address
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST

M1 9YB
Note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00  

Ticketing & Fares

Telesales

 

Phone
0845 678 6974
Address



Contact note

Next Day delivery is available for an additional £6.00

TIckets may be collected at stations on day of travel.

Opening hours

Monday to Friday - 08:00 - 21:00

Saturday to Sunday - 08:00 - 19:00 

Group Travel

 

Phone
0845 600 1674
Address
Group Travel
First TransPennine Express
Admail 3878
M1 9YB
Contact note

Opening hours

Monday to Friday - 07:00 - 22:00

Saturday to Sunday - 07:00 - 21:00 

Business Travel

 

Phone
-
Textphone number
- (For customers with hearing impairments)
Seat reservations
Available
Penalty fares

On-board facilities

Engineering works

Service disruptions
Engineering work between York and Stalybridge from 23:50 Saturday 7 to 09:10 Sunday 8 September 2013
Engineering work affecting First TransPennine Express from Monday 9 to Friday 13 September 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 1 September 2013
Engineering work affecting First Transpennine Express from Monday 2 to Friday 6 September 2013
Engineering work affecting First TransPennine Express services from Tuesday 13 to Friday 16 August 2013
Engineering work between Stockport and Manchester Piccadilly until 16:45 on Sunday 25 August 2013
Engineering work affecting First TransPennine Express services from Tuesday 27 to Friday 30 August 2013
Engineering work at Motherwell on Sunday 25 and Monday 26 August 2013
Engineering work between York and Thirsk from 17:40 on Saturday 24 and all day Sunday 25 August 2013
Overnight engineering work between Manchester Piccadilly and Manchester Airport from Monday 19 to Thursday 22 August 2013
Engineering work between Manchester Oxford Road and Salford Crescent / Birchwood until 08:40 on Sunday 18 August 2013
Late night engineering work between Preston and Blackpool North on Sunday 11 August 2013
Engineering work between Darlington and Eaglescliffe on Sunday 11 August 2013
Engineering work affecting First TransPennine Express on Wednesday 7 August 2013
Engineering work between Salford Crescent and Clifton / Walkden on Sunday 28 July 2013
Engineering work affecting First TransPennine Express from Monday 29 July to Friday 2 August 2013
CANCELLED - Engineering work between Chinley and Stockport until 09:15 on Sunday 30 June 2013
Engineering work affecting First TransPennine Express from Monday 1 to Friday 5 July 2013
Engineering work affecting First TransPennine Express services from Monday 22 to Thursday 25 July 2013
Early morning affecting First TransPennine Express services from Tuesday 25 to Friday 28 June 2013
Engineering work affecting First TransPennine Express services from Monday 17 to Friday 21 June 2013
Engineering work between Stalybridge and York from 23:50 on Saturday 13 to 09:10 on Sunday 14 July 2013
Major engineering work between Preston and Warrington Bank Quay from Saturday 13 July to Sunday 21 July 2013
Engineering work affecting First TransPennine Express services from Monday 8 to Friday 12 July 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows all day on Sunday 7 and until 04:30 on Monday 8 July 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 30 June 2013
Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Saturday 22 and Sunday 23 June 2013
Engineering work between Doncaster and Goole / Scunthorpe until July 2013