First TransPennine Express (TP)
Information last updated 17 June 2013 19:55
Support & information
- Customer services
- -
- Primary Phone
- 0845 600 1671
- Textphone number
- 08001072061 (For customers with hearing impairments)
- Address
-
Customer Relations First TransPennine Express
Freepost ADMAIL 3878
Manchester
M1 9YB - Web address
- First TransPennine Express Trains
- Email address
- tpecustomer.relations@firstgroup.com
- Note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
- Lost Property
-
- Phone
- 0845 600 1672
- Address
-
-
-
-
- - Assisted Travel
-
- Phone
- 0800 107 2149
- Textphone number
- - (For customers with hearing impairments)
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
M1 9YB - Note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
Ticketing & Fares
- Telesales
-
- Phone
- 0845 678 6974
- Address
-
- Contact note
-
Next Day delivery is available for an additional £6.00
TIckets may be collected at stations on day of travel.
Opening hours
Monday to Friday - 08:00 - 21:00
Saturday to Sunday - 08:00 - 19:00
- Group Travel
-
- Phone
- 0845 600 1674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
M1 9YB - Contact note
-
Opening hours
Monday to Friday - 07:00 - 22:00
Saturday to Sunday - 07:00 - 21:00
- Business Travel
-
- Phone
- -
- Textphone number
- - (For customers with hearing impairments)
- Seat reservations
- Available
- Penalty fares
On-board facilities
- Cycle policy
- View cycle policy for this train company
- Train and on-board facilities
- View train formations and on-board facilities for this train company
Engineering works
- Service disruptions
- Engineering work between York and Stalybridge from 23:50 Saturday 7 to 09:10 Sunday 8 September 2013
- Engineering work affecting First TransPennine Express from Monday 9 to Friday 13 September 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 1 September 2013
- Engineering work affecting First Transpennine Express from Monday 2 to Friday 6 September 2013
- Engineering work affecting First TransPennine Express services from Tuesday 13 to Friday 16 August 2013
- Engineering work between Stockport and Manchester Piccadilly until 16:45 on Sunday 25 August 2013
- Engineering work affecting First TransPennine Express services from Tuesday 27 to Friday 30 August 2013
- Engineering work at Motherwell on Sunday 25 and Monday 26 August 2013
- Engineering work between York and Thirsk from 17:40 on Saturday 24 and all day Sunday 25 August 2013
- Overnight engineering work between Manchester Piccadilly and Manchester Airport from Monday 19 to Thursday 22 August 2013
- Engineering work between Manchester Oxford Road and Salford Crescent / Birchwood until 08:40 on Sunday 18 August 2013
- Late night engineering work between Preston and Blackpool North on Sunday 11 August 2013
- Engineering work between Darlington and Eaglescliffe on Sunday 11 August 2013
- Engineering work affecting First TransPennine Express on Wednesday 7 August 2013
- Engineering work between Salford Crescent and Clifton / Walkden on Sunday 28 July 2013
- Engineering work affecting First TransPennine Express from Monday 29 July to Friday 2 August 2013
- CANCELLED - Engineering work between Chinley and Stockport until 09:15 on Sunday 30 June 2013
- Engineering work affecting First TransPennine Express from Monday 1 to Friday 5 July 2013
- Engineering work affecting First TransPennine Express services from Monday 22 to Thursday 25 July 2013
- Early morning affecting First TransPennine Express services from Tuesday 25 to Friday 28 June 2013
- Engineering work affecting First TransPennine Express services from Monday 17 to Friday 21 June 2013
- Engineering work between Stalybridge and York from 23:50 on Saturday 13 to 09:10 on Sunday 14 July 2013
- Major engineering work between Preston and Warrington Bank Quay from Saturday 13 July to Sunday 21 July 2013
- Engineering work affecting First TransPennine Express services from Monday 8 to Friday 12 July 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows all day on Sunday 7 and until 04:30 on Monday 8 July 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Sunday 30 June 2013
- Engineering work between Manchester Victoria / Deansgate and Salford Crescent / Newton-le-Willows on Saturday 22 and Sunday 23 June 2013
- Engineering work between Doncaster and Goole / Scunthorpe until July 2013