First TransPennine Express (TP)
Information last updated 15 May 2012 13:37
Support & information
- Customer services
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0845 600 1671
- Address
-
Customer Relations
TransPennine Express
Admail 3878 FREEPOST
Manchester
M1 9YB - Web
- www.tpexpress.co.uk
- tpecustomer.relations@firstgroup.com
- Lost property
- Yes
- Primary phone
- 0845 600 1672
- Assisted travel
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0800 107 2149
- Address
-
Customer Relations
First TransPennine Express
Admail 3878 FREEPOST
Manchester
M1 9YB
Ticketing & fares
- Telesales
- Monday-Friday 08:00-21:00 Weekend 08:00-19:00
- Primary phone
- 0845 678 6974
- Note
-
Next Day delivery is available for an additional £6.00
TIckets may be collected at stations on day of travel.
- Group travel
- Monday-Friday 07:00-22:00 Weekend 07:00-21:00
- Primary phone
- 0845 600 1674
- Address
-
Group Travel
First TransPennine Express
Admail 3878
FREEPOST
Manchester
M1 9YB - Seat reservations
- Yes
- Note
-
Free to ticket holders and can be booked up to the day before travel
- Penalty fares note
-
Not applicable.
- Penalty fares apply
- No
Onboard facilities
- Cycle policy
- Yes
- Note
-
Cycles carried free but space for the cycle must be reserved in advance.
To reserve a space for your bike, please call 0845 600 1674 at least 24 hours before travel.
- Telephones
- No
Engineering work
- Service disruptions
- Engineering work between Manchester Piccadilly and Manchester Airport from 22:40 to 05:20 each night from Monday 13 until Thursday 16 August 2012
- Engineering work between Selby and Leeds until 12:30 on Sunday 12 August 2012
- Engineering work in the Selby area until 12:50 on Sunday 5 August 2012
- Overnight engineering work affecting First TransPennine Express services from Monday 30 July to Friday 3 August 2012
- Engineering work between Leeds and Selby until 12:40 on Sunday 29 July 2012
- Late night engineering work between Preston and Blackpool North from 23:45 on Sunday 29 July 2012
- Engineering work between Thorne South and Barnetby until 12:00 on Sunday 29 July 2012
- Engineering work affecting First TransPennine Express from Monday 23 until Friday 27 July 2012
- Engineering work between Leeds and Selby until 12:40 on Sunday 22 July 2012
- Engineering work affecting First TransPennine Express services from Saturday 14 to Friday 20 July 2012
- Overnight engineering work affecting First TransPennine Express services each night from Monday 9 until 05:55 on Friday 13 July 2012
- Engineering work between Northallerton and Durham until 15:40 on Sunday 8 July 2012
- Overnight engineering work affecting First Transpennine Express from Monday 2 until Friday 6 July 2012
- Engineering work between Northallerton and Durham until 15:40 on Sunday 1 July 2012
- Overnight engineering work between Huddersfield and Dewsbury from 23:35 on Saturday 23 until 09:00 on Sunday 24 June 2012
- Early morning engineering work between Preston and Blackpool North from 00:01 until 05:10 each morning from Monday 18 until Friday 21 May 2012
- Late night engineering work between Preston and Blackpool North on Sunday 17 June 2012
- Engineering work between Lancaster and Carlisle from 11:40 Saturday 2 until 10:40 Monday 4 June 2012
- Engineering work between Edge Hill and Wavertree Technology Park / Mossley Hill from 23:59 on Saturday 2 until 05:00 on Monday 4 June 2012
- Overnight engineering work affecting First TransPennine Express from Monday 28 May until Friday 1 June 2012
- Engineering work between Leeds and Wakefield Westgate / Mirfield / Bramley until 16:00 on Sunday 27 May 2012
- Engineering work between Preston and Carnforth / Morecambe from 21:10 on Saturday 26 until 11:10 on Sunday 27 May 2012