Scotty's Little Soldiers

​​​​​​​

 

Scotty’s Little Soldiers is a UK registered national military charity that supports children and young people who have lost a parent from the British Armed Forces and reserves. ​​​​​​​​​​​​​​​​​​​​​

Scotty’s Little Soldiers have been allocated tickets to allow a number of their members and parents to attend the Remembrance Service at The Cenotaph.  Between Saturday 13th November and Monday 15th November the families will be travelling to and from London to attend this event. Before you travel, please check 'Future Engineering Works' to find out if your journey to or from London will be disrupted this weekend.

​​​​​​​​​​​​​​​​​​​​​If I have a question about travelling to the Remembrance Service 2021, who or where should I ask?​​​​​​​
Please ask a member of staff at your local staffed National Rail station or check the National Rail journey planner at www.nationalrail.co.uk

 

 

What are the transport arrangements?
The rail voucher you have been sent has been provided by the Rail Delivery Group. Each voucher allows a child and an accompanying adult to travel between any National Rail station in Great Britain and London and return home.

When can I travel?
Travel to London can be made between Saturday 13th and Sunday 14th November 2021.  Return travel from London can be made between Sunday 14th and Monday 15th November 2021.

Does this rail voucher allow me to travel across London?
The rail voucher will allow you to travel across London on a London Overground, TfL Rail or Thameslink service between National Rail stations, but not on London Underground, Docklands Light Railway (DLR), London Buses or the London Tram.  

What is the class of travel?
The rail voucher entitles the holders to Standard Class travel.  Your local train operating company may allow you to upgrade this voucher for a fee, please ask at your local staffed National Rail station.

What do I do at the ticket gates?
Please find a member of National Rail staff and present your rail voucher for entry/exit.

Can I get a seat reservation?
Yes. Just ask at your local staffed National Rail station and show this special rail voucher.  Please visit www.nationalrail.co.uk/stations_destinations to find out what train operating companies are doing to help customers travel with confidence and where reserving a seat is now compulsory before travel.

Can I use a sleeper service?
If your journey requires you to travel on the sleeper services provided by Caledonian Sleeper (https://www.sleeper.scot/), and Great Western Railway (https://www.gwr.com/plan-journey/journey-information/on-board/night-riviera-sleeper) you will need to book sleeper accommodation, either seat or sleeping berth. The cost of sleeper accommodation is not included in your rail voucher, but the travel element is. Sleeper reservations can be made directly with the train operators or at your local National Rail station.

I live on the Isle of Wight; can I use this rail voucher on the Isle of Wight ferries?
Yes, but not Hovertravel.

Is the rail voucher transferable?
No, this rail voucher is only valid for the child and an accompanying adult. You may be asked to produce the invitation to the event or other ID as proof of identity.

What happens if I miss my train or if it’s cancelled?
Your rail voucher is not train specific and allows travel during the period of validity. Any seat reservations, however, will be train specific. You can plan your journey at www.nationalrail.co.uk or by visiting your local staffed National Rail station.  Please allow sufficient time to complete your journey.

What are the provisions for assisted travel?
We will always do our best to help passengers that need assistance. If you need help when travelling by rail, it is best to book assistance in advance.  Visit www.nationalrail.co.uk/disabledpassengers for further information

Can I travel with my assistance dog?
Yes.

Can other people travel with me?
Each rail voucher is valid for the child and accompanying adult.  Other people who wish to travel with you will need to buy a ticket for their journey from a National Rail retailer.

Can I bring luggage?
Yes. Please check the National Rail Conditions of Travel for any restrictions.

What happens if I’ve already bought my train tickets?
Please contact the National Rail retailer who you bought the tickets from to enquire if they are refundable, before you travel.

 

 

Managed by:

Last updated:   01 October 2021