Service alteration details

PAGE LAST UPDATED: 22/02/2020 07:00. Update now

Find out details about how services are running and be informed on any disruption on your journey.

Line closed between Lingfield and East Grinstead until further notice

Incident created
13/02/2020 07:46
Last updated
22/02/2020 05:01
Route affected
Download map of route affected

Southern between London Victoria and East Grinstead

Thameslink between Bedford and East Grinstead

 
TOC(s) affected
Southern;Thameslink;
Description

A landslip near East Grinstead means that trains are unable to call at East Grinstead or Dormans until further notice.

Your journey will take longer than usual, as you'll need to use a replacement bus or an alternative rail route.

There is currently no firm estimate of how long this disruption will last. We'll provide you with more information once we have it.

Journey planners have now been updated for journeys until the end of service on Sunday 23 February.

Travel advice for passengers using Southern services:

Trains will run between London Victoria and Lingfield for most of the day.

Replacement buses will operate between Lingfield, Dormans and East Grinstead, and also between East Grinstead and Three Bridges, connecting with services to/from London.

Some early morning and late evening trains will only run between London Victoria and either Oxted or Hurst Green. Replacement buses at these times will be extended to run to & from Oxted or Hurst Green to meet these trains.

Travel advice for passengers using Thameslink peak-time services:

Thameslink will run a reduced peak-time service on weekday mornings and evenings.

Thameslink trains that do operate on this line will start at Hurst Green (for journeys towards London) and terminate at Hurst Green (heading away from London).

General advice for your journey:

First Class can be used by Standard Class ticket holders on the following services, in both directions:

  • Services between Lingfield and London
  • Uckfield Line services, between Oxted and London Bridge only

If you hold a car park season ticket for East Grinstead or Lingfield, you can also travel from Gatwick Airport and use the South Terminal Long Stay car park - postcode RH6 0LL.

For full details of your travel options during this incident, please visit East Grinstead landslip.

Travel arrangements with other operators:

Southern and Thameslink tickets can be used with the following at no extra cost:

  • Thameslink, Southern and Gatwick Express between Haywards Heath, Three Bridges, Gatwick Airport, Redhill (as applicable) and Central London
  • Southern services between Uckfield and London Bridge
  • Southeastern services between Tunbridge Wells / Tonbridge and London Charing Cross / Victoria / Cannon Street

Buses:

Metrobus:

  • 281 (until 18:00) between Crawley and Lingfield (via Three Bridges and East Grinstead)
  • 291 between Crawley and Tunbridge Wells (via Three Bridges and East Grinstead - please note the route only runs as far as Forest Row from mid-evening, not serving Tunbridge Wells)
  • 400 (until 18:00) between East Grinstead and Caterham (via Three Bridges, Crawley, Gatwick Airport, Horley, Salfords and Redhill)

Southdown:

  • 409 between East Grinstead, the Lingfield area, Caterham and Upper Warlingham / Whyteleafe (please note that not all 409 buses will serve all of these stops)
  • 410 between Oxted and Redhill

Compass:

  • 31 between Uckfield and Haywards Heath via Newick and North Chailey

For further assistance with alternative travel please see here.

Can you tell me more about the incident?

You can read more about this incident on the Network Rail website and Southern website.

Check before you travel:
You can check your journey for today using the National Rail Enquiries real-time Journey Planner

You can find the location of your bus replacement by checking station signs or by searching for your station on our station information pages.

Twitter:
If you would like to follow this incident on Twitter, please use #EastGrinstead

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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