Farncombe

Unable to assess at time of audit.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 3

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.3
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many are there: 1

Cycles are stored in Racks
How many cycle racks: 3
The cycle racks are covered.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are covered.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

How many individual seats (Benches count as 1): 4

Platform 2 Entrance stairs
The stairs are outdoors.
No of steps: 3

Summers Road Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Side Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Ticket Counter
How many windows: 1
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.

Staion Road Entrance
This is an entrance and exit.
There is no safe crossing.

Ramp
Distance in metres: 6
The ramp has a shallow gradient.

Stairs on Platform 1
The stairs are outdoors.
Number of Steps: 17,7
There is a visual contrast between the step edge and the tread.

Stairs on Platform 2
The stairs are outdoors.
Number of Steps: 16,7
There is a visual contrast between the step edge and the tread.

Booking Hall
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Bridge

Tool Hire

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Car Park
No of Accessible spaces: 2
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.