Grove Park

How many individual seats (Benches count as 1): 4

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

Cycles are stored in Racks
How many cycle racks: 10
The cycle racks are covered.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

The vending machine contains cold drinks.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.1
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

Unable to assess at time of audit.

How many individual seats (Benches count as 1): 2

Newspaper
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Photos

There are male toilet facilities available.
The toilets are not on level access.

How many individual seats (Benches count as 1): 4

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

How many individual seats (Benches count as 1): 2

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many individual seats (Benches count as 1): 12

The Help Point is white.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact options for both Information and Emergencies.

How many are there: 1

How many are there: 1

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

Ticket Counter
How many windows: 3

Main Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

Stairs to Platform 1
The stairs are outdoors.
Number of Steps: 12,8

Unable to assess at time of audit.

Stairs to walkway
The stairs are outdoors.
Number of Steps: 15,15

Stairs to Platforms 2 and 3
The stairs are outdoors.
Number of Steps: 14,8
There is a visual contrast between the step edge and the tread.

Stairs to Platforms 4 and 5
The stairs are outdoors.
Number of Steps: 14,8

Ramp to Platforms 2 and 3
Distance in metres: 45
The ramp has a steep gradient.

Ramp to Platforms 4 and 5
Distance in metres: 52
The ramp has a steep gradient.

Walkway

Walkway

Walkway

Bridge

Bering Road

Shopping Area

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Concourse
There is staff assistance available.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.