Lancaster

How many are there: 2

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

The ticket machine accepts payment cards only.
How many of this type of machine are there: 1
Prepaid tickets can be collected.

Drop Off

Cycles are stored in Racks
How many cycle racks: 12
The cycle racks are covered.

Cycles are stored in Lockers
How many cycle racks: 20
The cycle racks are covered.

Luggage Trolley
Cost of Luggage trolley in £: 1
Additional Details:
Charge refunded on return of trolley.

Luggage Trolley
Cost of Luggage trolley in £: 1
Additional Details:
Refund on return of trolley.

The vending machine contains sweets. The vending machine contains cold drinks.

How many individual seats (Benches count as 1): 9

How many individual seats (Benches count as 1): 4

How many are there: 2

How many are there: 1

How many are there: 2

Luggage Trolley
Cost of Luggage trolley in £: 1.0
Additional Details:
Refund on return of trolley.

The vending machine contains sweets. The vending machine contains cold drinks.

How many individual seats (Benches count as 1): 8

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Doors on Platform 3.
A wheelchair user can enter the building unaided.
The access is ramped.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.
The entrance door to the toilet opens out.
The toilets are kept locked.
The toilets require a RADAR Key.
There are grab rails present.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Car Park Entrance
This is an entrance and exit.
There is no safe crossing.
There are no entry doors.
Wheelchair users can use the entrance unaided.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are baby change facilities available.
The baby change facilities are accessible for a wheelchair user.
The baby change shelf is low enough for a wheelchair user.

There are unisex accessible toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens outwards.
The toilets are kept locked.
The toilets require a RADAR Key.
There are accessible toilet facilities.
There are grab rails present.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

The door opens inwards.
The baby change facilities are accessible for a wheelchair user.
The baby change facilities are low enough for a wheelchair user.
There is a large cubicle available.

There are double doors.
The door(s) are left open.
The doorway is wide enough for all users.

News Agent
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

There are female toilet facilities available.
The toilets are not on level access.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The toilet doors open inwards.
There are no accessible toilet facilities.
There are other accessible toilets at the station
There are no baby change facilities available.

Taxi

There are double doors.
The door is automatic.
The door(s) slide open.
The doorway is wide enough for all users.

Ticket Counter
How many windows: 3
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.
There is a dedicated queue for buying Tickets for Travel today.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the call button in metres: 0.95
What is the height of the direction button in metres: 1.0

Ticket Hall Entrance
This is an entrance and exit.
There is no safe crossing.

Short Stay Car Park Entrance
This is an entrance and exit.
There is no safe crossing.

Lift
The lift car dimensions are sufficient for a wheelchair user and their companion.
The lift has audible announcements.
The buttons are also in Braille.
There is an emergency alarm button in easy reach for all users.
What is the height of the call button in metres: 0.9
What is the height of the direction button in metres: 1.0

News Agent
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Ticket Counter
How many windows: 3
There is an induction loop available.
The chip and PIN pad can be moved
Wheelchair users can access all visitor areas and move around without obstruction.
There is a dedicated queue for buying Tickets for Travel today.

Platform 4 Stairs
The stairs are outdoors.
Number of Steps: 14,12
There is a visual contrast between the step edge and the tread.

Concourse Stairs
The stairs are not outdoors.
Number of Steps: 7,18
There is a visual contrast between the step edge and the tread.

Coffee Shop
The approach to the building will not cause difficulty for any users.
There is more than one entrance into the building.
The main entrance is the most accessible for wheelchair users.
Please detail the location of the most suitable entrance for wheelchair users.:
Doors on Platform 3.
A wheelchair user can enter the building unaided.
The access is ramped.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Short Stay Car Park
No of Accessible spaces: 4
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Up to twenty minutes is free for all users.

Ramp to Car Park
Distance in metres: 20
The ramp has a shallow gradient.

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Ticket Hall
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.

Car Park
No of Accessible spaces: 6
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.

Platform Number: 1
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Bridge

Platform Number: 2
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 5
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 4
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.

Platform Number: 3
There is staff assistance available on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
There are coloured zones indicating where you should board the train for First or Standard accommodation.