Norwich

This machine is for the collection of pre-paid tickets only.
How many of this type of machine are there: 4

The ticket machine accepts coins and payment cards.
How many of this type of machine are there: 2
Prepaid tickets can be collected.

How many are there: 1

Luggage Trolley
Cost of Luggage trolley in £: 1

How many are there: 3

How many individual seats (Benches count as 1): 10

How many individual seats (Benches count as 1): 11

The Help Point is yellow.
This is an information point for travel and the local area.
What is the measurement of the Help point from floor to button in metres: 1.2
The Help Point has an induction loop fitted.
There is contact option for Information only.

Photos

Luggage Trolley
Cost of Luggage trolley in £: 1

How many individual seats (Benches count as 1): 12

How many are there: 7

Luggage Trolley
Cost of Luggage trolley in £: 1

How many individual seats (Benches count as 1): 3

How many individual seats (Benches count as 1): 6

Luggage Trolley
Cost of Luggage trolley in £: 1

There are double doors.
The door is automatic.
The door(s) open outwards.
The doorway is wide enough for all users.

There are double doors.
The door is automatic.
The door(s) open inwards.
The doorway is wide enough for all users.

How many individual seats (Benches count as 1): 8

The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.
There are two vending machines next to each other.

Taxi

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

There are unisex accessible toilet facilities available.
The main entrance doors of the toilet are not automatic.

There are female toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
Additional Details:
Baby changing facilities are available in an adjacent cubicle.

The door opens inwards.
The baby change facilities are not accessible for a wheelchair user.
There is a large cubicle available.
The cubicle is large enough for parents travelling with children.

There are male toilet facilities available.
There are doors to the toilet block.
The entrance door to the toilet opens inwards.
The doors are lightweight enough to open easily.
The toilet doors open inwards.
There are no baby change facilities available.

Cycles are stored in Racks
How many cycle racks: 57
The cycle racks are covered.
Approximately half of the cycle racks are covered.

Ticket Gates A
Staff are available at the ticket gates to provide assistance.

Waiting Room
Wheelchair users can access all visitor areas and move around without obstruction.

Main Entrance
This is an entrance and exit.
There is no safe crossing.

Caffe Ritazza
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The counter may be too high for some customers.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

AMT Coffee
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There are double doors.

Customer Services and Disabled Assistance Point Disabled Assistance Point.

Upper Crust
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.

Business Area

Co-op foodstore The approach to the building will not cause difficulty for any users. There is one entrance into the building. A wheelchair user can enter the building unaided. The access is level. A parent with a pushchair or pram can enter the building unaided. There are no steps into the building. There are double doors.

WHSmith
The approach to the building will not cause difficulty for any users.
There is one entrance into the building.
A wheelchair user can enter the building unaided.
The access is level.
A parent with a pushchair or pram can enter the building unaided.
There are no steps into the building.
There is a single door.

Pavement

Access is level
 

Ticket Office

Platform Number: 6b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 6a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Station Car Park Access Road

Station Access Road

Platform Number: 2b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 1a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 2a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 3b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Station Buildings

Platform Number: 4b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Staff and Permit Parking

Platform Number: 5a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Platform Number: 4a
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.

Platform Number: 5b
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are available – please contact the station operator to book assistance.

Riverside

Private Buildings

Car Park
No of Accessible spaces: 5
There is no vehicle height restriction barrier at the entrance to the car park.
A wheelchair user can get from the parking area to the station without assistance.
Tariff:
Tariffs displayed on location.

Thorpe Road

Concourse
There is staff assistance available.
There are seats available for people to rest.
Wheelchair users can get to all areas of the hall.
There are arrivals information screens.
There are departure information screens.