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    Stations & On Train

     

    Map key

    Accessible WC
    Cycle Rack/Storage
    Drop Off Point
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Photo Booth
    Ramp
    Seats
    Single/Double Doors
    Stairs
    Subway
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Ticket Office
    Vending Machine
    Waiting Room
     
    Top

    Shrewsbury

    Ground Floor

    Helppoint Drop Off Ticket Machine Male Toilet Seats Vending Machine Telephones Helppoint Bike Bike Helppoint Bike Taxi Photos Seats Seats Seats Seats Seats Vending Machine Seats Seats Seats Seats Telephones Bike Waiting Room Doors Lift to Platforms 4-7 Female Toilet Side Entrance Platform 3 Entrance Unisex Accessible Toilet Ticket Office and Information Main Entrance Ticket Counter Lift Lobby Entrance Lift Platform 3 Entrance Side Entrance Ticket Gates Platform 3 Stairs Platforms 4-7 stairs Castle Foregate Pathway to Platform Customer services Pumpkin Cafe Shop Bridge and steps lead to front of station Lift Lobby Howard street Car Park Road Station Buildings Platform 3 Ramp Steeply sloped footpath access to station from Howard street car park (220 metres) Road HM Prison Railway Building Subway Platform 6 Platform 5 Smithfield Road Pathway to Ramp Ticket Hall Howard street Castle Foregate Platform 7a Platform 4a Short stay and Accessible Parking Area Platform 4b Platform 7b Business Area Platform 3
    o3016-0009494_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.2
    The Help Point has an induction loop fitted.
    There is contact option for Emergency only.

    o3016-0009441_thumb.jpg

    Drop Off
    The drop off point is clearly signed from the main entrance and/or from the approach to the station.
    There is not enough room to accommodate safe side and rear loading.
    There is direct level access from the drop off point to the pavement or designated pedestrianised area.
    The footpath routes from the designated parking/drop off point are on an even surface.
    The route from the designated drop off point is Via an incline.
    The ramp/incline is shallow

    o3016-0009489_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 2
    Prepaid tickets can be collected.

    o3016-0009534_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o3016-0000110_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3016-0009535_thumb.jpg

    The vending machine contains cold drinks.

    o3016-0009498_thumb.jpg

    How many are there: 2

    o3016-0009444_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact option for Emergency only.

    o3016-0009457_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 8
    The cycle racks are covered.

    o3016-0009477_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 6
    The cycle racks are covered.

    o3016-0009479_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.1
    The Help Point has an induction loop fitted.
    There is contact option for Emergency only.

    o3016-0009480_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 3
    The cycle racks are covered.

    o3016-0000009_thumb.jpg

    Taxi

    o3016-0009490_thumb.jpg

    Photos

    o3016-0009478_thumb.jpg

    How many individual seats (Benches count as 1): 4
    The seats provided are stable.

    o3016-0009541_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o3016-0009532_thumb.jpg

    How many individual seats (Benches count as 1): 5

    o3016-0000108_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3016-0009525_thumb.jpg

    How many individual seats (Benches count as 1): 2
    The seats provided are stable.

    o3016-0009524_thumb.jpg

    The vending machine contains sweets.

    o3016-0009510_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3016-0009536_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3016-0000124_thumb.jpg

    How many individual seats (Benches count as 1): 3

    o3016-0000093_thumb.jpg

    How many individual seats (Benches count as 1): 1

    o3016-0009511_thumb.jpg

    How many are there: 2

    o3016-0000139_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 28
    The cycle racks are covered.

    o3016-0009303_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3016-0009486_thumb.jpg

    There are double doors.
    The door(s) are left open.
    The doorway is wide enough for all users.

    o3016-0009500_thumb.jpg

    A new lift has been installed to provide access between the subway and platforms.

    o3016-0000088_thumb.jpg

    There are female toilet facilities available.

    o3016-0009472_thumb.jpg

    Side Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0000011_thumb.jpg

    Platform 3 Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0009556_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.

    o3016-0000030_thumb.jpg

    Ticket Office and Information
    There is seating available within the ticket office.
    How many windows: 2
    The chip and PIN pad can be moved
    There is an induction loop available.
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3016-0000016_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0009466_thumb.jpg

    Ticket Counter
    There is a maze queue.
    How many windows: 3

    o3016-0009317_thumb.jpg

    Entrance to Lift Lobby
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0009305_thumb.jpg

    Lift
    The lift car dimensions are sufficient for a wheelchair user and their companion.
    The lift has audible announcements.
    The buttons are also in Braille.
    There is an emergency alarm button in easy reach for all users.
    What is the height of the handrail in metres: 0.9
    What is the height of the call button in metres: 1.2
    What is the height of the direction button in metres: 1.0
    The lift has a separate entrance and exit door.

    o3016-0000011_thumb.jpg

    Platform 3 Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0009472_thumb.jpg

    Side Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3016-0009491_thumb.jpg

    Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3016-0000055_thumb.jpg

    Platform 3 Stairs
    The stairs are not outdoors.
    Number of Steps: 15,11
    There is a visual contrast between the step edge and the tread.

    o3016-0009496_thumb.jpg

    Platforms 4-7 stairs
    The stairs are not outdoors.
    Number of Steps: 15,15
    There is a visual contrast between the step edge and the tread.

    o3016-0009312_thumb.jpg

    Castle Foregate

    o3016-0009322_thumb.jpg

    Pathway to Platform

    o3016-0009508_thumb.jpg

    Customer services
    There is a shallow ramp leading to the door.

    o3016-0009509_thumb.jpg

    Pumpkin Cafe Shop
    The approach to the building will not cause difficulty for any users.
    There is more than one entrance into the building.
    The main entrance is the most accessible for wheelchair users.
    Please detail the location of the most suitable entrance for wheelchair users.:
    Both entrances from Platform 4 and 7 give level access.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o3016-0009423_thumb.jpg

    Bridge and steps lead to front of station

    o3016-0009443_thumb.jpg

    Lift Lobby

    o3016-0009416_thumb.jpg

    Howard street Car Park
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user cannot get from the parking area to the station without assistance.
    Please be aware the route to the station is long and steeply sloped. It is advised that wheelchair users park at the front of the station.
    The car park surface is not smooth and even.

    o3016-0009309_thumb.jpg

    Road

    o3016-0009447_thumb.jpg

    Station Buildings

    o3016-0009471_thumb.jpg

    Platform 3 Ramp
    The ramp is outside of the station but provides the only step free access to platform 3.
    Distance in metres: 65
    The ramp has a steep gradient.

    o3016-0009561_thumb.jpg

    Steeply sloped footpath access to station from Howard street car park (220 metres)

    o3016-0009315_thumb.jpg

    Road

    o3016-0009424_thumb.jpg

    HM Prison

    o3016-0009512_thumb.jpg

    Railway Building

    o3016-0009488_thumb.jpg

    Subway

    o3016-0009531_thumb.jpg

    Platform Number: 6 
    Assistance with boarding and alighting is provided by station staff or the conductor on the train.  A customer information screen displays the time of the next train.

    o3016-0009540_thumb.jpg

    Platform Number: 5 
    Assistance with boarding and alighting is provided by station staff or the conductor on the train.  A customer information screen displays the time of the next train.

    o3016-0009310_thumb.jpg

    Smithfield Road

    o3016-0000100_thumb.jpg

    Pathway to Ramp

    o3016-0009459_thumb.jpg

    Ticket Hall
    There is no staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o3016-0009422_thumb.jpg

    Howard street

    o3016-0009311_thumb.jpg

    Castle Foregate

    o3016-0009523_thumb.jpg

    Platform Number: 7a
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3016-0009549_thumb.jpg

    Platform Number: 4a
    There is no staff assistance on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3016-0009428_thumb.jpg

    The car park is close to the building.  Accessible spaces: 3.  There is no vehicle height restriction barrier at the entrance to the car park.  No safe accessible route to the pavement or designated pedestrianised zone from the parking bay.  Please be aware the route involves crossing the car park which can get quite busy and there is a cobbled surface prior to the drop kerb.  A wheelchair user can get from the parking area to the station without assistance.
    Tariff: No tariff.

    o3016-0009504_thumb.jpg

    Platform Number: 4b 
    Assistance with boarding and alighting is provided by station staff or the conductor on the train.  A customer information screen displays the time of the next train.

    o3016-0009516_thumb.jpg

    Platform Number: 7b 
    Assistance with boarding and alighting is provided by station staff or the conductor on the train.  A customer information screen displays the time of the next train.

    o3016-0009308_thumb.jpg

    Business Area

    o3016-0009476_thumb.jpg

    Platform Number: 3
    Assistance with boarding and alighting is provided by station staff or the conductor on the train.  A customer information screen displays the time of the next train.