Small Heath

How many individual seats (Benches count as 1): 1

The ticket machine accepts coins only.
How many of this type of machine are there: 1
Prepaid tickets cannot be collected.
Additional Details:
This machine can only be used to buy a permit for train travel which can be exchanged on the train.

Cycles are stored in Racks
How many cycle racks: 2
The cycle racks are covered.

The Help Point is yellow.
What is the measurement of the Help point from floor to button in metres: 1.2
There is contact options for both Information and Emergencies.

Drop Off
The drop off point is clearly signed from the main entrance and/or from the approach to the station.
There is enough room to accommodate safe side and rear loading.
Please be aware that there is not direct level access from the drop off point to the pavement or designated pedestrianised area.
The footpath routes from the designated parking/drop off point are on an even surface.
The route from the designated drop off point is Level.

Station Entrance
This is an entrance and exit.
There is no safe crossing.

Unable to assess at time of audit.

Shelter

Stairs
The stairs are not outdoors.
Number of Steps: 13,16

Platform Stairs
The stairs are not outdoors.
Number of Steps: 16,15
There is a visual contrast between the step edge and the tread.

Platform Number: 3
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.

Disused platforms

Entrance Hall
There is no staff assistance available.
Wheelchair users can get to all areas of the hall.
There are no arrivals information screens.
There are no departure information screens.

Platform Number: 4
There is no staff assistance on the platform.
There are train announcements.
There are display boards on this platform.
The display boards show the next departure.
The display boards show the next few departures.
Boarding ramps are not available – please contact the station operator for assistance.