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    Stations & On Train

     

    Map key

    Accessible WC
    Coffee Shop
    Cycle Rack/Storage
    Entrance
    Female Toilets
    Help point
    Lift
    Male Toilets
    Ramp
    Seats
    Stairs
    Taxi Rank
    Telephone
    Ticket Counter
    Ticket Machine
    Unisex Toilets
    Vending Machine
    Waiting Room
     
    Top

    Staines

    Ground

    Lift Helppoint Vending Machine Puccino Ticket Machine Seats Cycle Racks Ticket Machine Male Toilet Lift Coffee Shop Seats Seats Male Toilet Ticket Machine Bike Telephones Helppoint Waiting Room Unisex Accessible Toilet Female Toilet Vending Machine Seats Ticket Machine Main Entrance Night Gate Entrance Ticket Counter Unisex Accessible Toilet Gresham Road Night Gate Entrance Taxi Gresham Road Entrance Platform 2 Ticket Gates Ramp to Toilet Ticket Gates for Platform 1 Stairs to Bridge from Gresham Road Stairs to Platform 1 Entrance Stairs from Gresham Road Entrance Stairs to Platform 2 Entrance Slope Multi-Stairs to Platform 2 Multi-Stairs to Platform 1 Multi-Stairs adjacent to Platform 1 Multi-Stairs adjacent to Platform 2 Multi-Stairs from Platform 1 Car Park Stairs from Entrance next to Gresham Road Car Park Zigzag Ramp to Platform 1 Entrance Station Approach Station Buildings Building Bridge Zigzag Ramp to Platform 2 Ramp Night Entrance Ticket Hall Path Bridge Platform 1 Car Park Gresham Road Car Park Residential Area Path Gresham Road Platform 2 Pavement Platform 1
    o3079-0000594_thumb.jpg

    Lift

    o3079-0000149_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3079-0000585_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.
    There are two vending machines next to each other.

    o3079-0000148_thumb.jpg

    Puccino's
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user cannot enter the building unaided.
    There is a small, steep ramp outside the Entrance.
    The access is ramped.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There is a single door.

    o3079-0000040_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3079-0000139_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3079-0000494_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 10
    The cycle racks are covered.

    o3079-0000495_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3079-0000560_thumb.jpg

    There are male toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens inwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station
    There are no baby change facilities available.

    o3079-0000601_thumb.jpg

    Lift

    o3079-0000609_thumb.jpg

    Coffee Shop
    The approach to the building will not cause difficulty for any users.
    There is one entrance into the building.
    A wheelchair user can enter the building unaided.
    The access is level.
    A parent with a pushchair or pram can enter the building unaided.
    There are no steps into the building.
    There are double doors.

    o3079-0000151_thumb.jpg

    How many individual seats (Benches count as 1): 12

    o3079-0000146_thumb.jpg

    How many individual seats (Benches count as 1): 4

    o3079-0000577_thumb.jpg

    There are male toilet facilities available.

    o3079-0000520_thumb.jpg

    The ticket machine accepts coins and payment cards.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3079-0000047_thumb.jpg

    Cycles are stored in Racks
    How many cycle racks: 15
    The cycle racks are covered.

    o3079-0000049_thumb.jpg

    How many are there: 1

    o3079-0000050_thumb.jpg

    The Help Point is white.
    What is the measurement of the Help point from floor to button in metres: 1.3
    The Help Point has an induction loop fitted.
    There is contact options for both Information and Emergencies.

    o3079-0000055_thumb.jpg

    Waiting Room
    Wheelchair users can access all visitor areas and move around without obstruction.

    o3079-0000548_thumb.jpg

    There are unisex accessible toilet facilities available.
    The main entrance doors of the toilet are not automatic.
    The entrance door to the toilet opens out.
    The toilets are kept locked.
    The toilets require a RADAR Key.
    There are grab rails present.

    o3079-0000556_thumb.jpg

    There are female toilet facilities available.
    There are doors to the toilet block.
    The entrance door to the toilet opens outwards.
    The toilet doors open inwards.
    There are no accessible toilet facilities.
    There are other accessible toilets at the station

    o3079-0000564_thumb.jpg

    The vending machine contains sweets. The vending machine contains cold drinks. The vending machine contains food.
    There are two vending machines next to each other.

    o3079-0000605_thumb.jpg

    How many individual seats (Benches count as 1): 8

    o3079-0000131_thumb.jpg

    The ticket machine accepts payment cards only.
    How many of this type of machine are there: 1
    Prepaid tickets can be collected.

    o3079-0000171_thumb.jpg

    Main Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3079-0000480_thumb.jpg

    Night Gate Entrance
    This is an entrance and exit.
    There is a raised crossing.
    There are no entry doors.
    Wheelchair users can use the entrance unaided.

    o3079-0000135_thumb.jpg

    Ticket Counter
    How many windows: 2

    o3079-0000165_thumb.jpg

    There are unisex accessible toilet facilities available.
    This is also the ladies toilet.
    The main entrance doors of the toilet are not automatic.

    o3079-0000079_thumb.jpg

    Gresham Road Night Gate Entrance
    This is an entrance and exit.
    There is no safe crossing.

    o3079-0000270_thumb.jpg

    Taxi

    o3079-0000042_thumb.jpg

    Gresham Road Entrance
    Please note there are ticket gates immediately inside the Entrance.
    This is an entrance and exit.
    There is no safe crossing.
    There are no entry doors.
    The approach to the entrance may cause difficulty for some users.
    Please note there is a ramp and steps leading to the Entrance.
    Wheelchair users can use the entrance unaided.

    o3079-0000045_thumb.jpg

    Platform 2 Ticket Gates
    Staff are available at the ticket gates to provide assistance.

    o3079-0000153_thumb.jpg

    Ramp to Toilet
    Distance in metres: 2
    The ramp has a shallow gradient.

    o3079-0000133_thumb.jpg

    Ticket Gates for Platform 1
    Staff are available at the ticket gates to provide assistance.

    o3079-0000025_thumb.jpg

    Stairs to Bridge from Gresham Road
    The stairs are outdoors.
    No of steps: 18

    o3079-0000118_thumb.jpg

    Stairs to Platform 1 Entrance
    The stairs are outdoors.
    No of steps: 5

    o3079-0000015_thumb.jpg

    Stairs from Gresham Road Entrance
    The stairs are outdoors.
    No of steps: 17

    o3079-0000032_thumb.jpg

    Stairs to Platform 2 Entrance
    The stairs are outdoors.
    No of steps: 8

    o3079-0000030_thumb.jpg

    Slope

    o3079-0000603_thumb.jpg

    Multi-Stairs Platform 2
    The stairs are outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o3079-0000592_thumb.jpg

    Multi-Stairs Platform 1
    The stairs are outdoors.
    Number of Steps: 10,10,10
    There is a visual contrast between the step edge and the tread.

    o3079-0000510_thumb.jpg

    Multi-Stairs adjacent to Platform 1
    The stairs are outdoors.
    Number of Steps: 15,12
    There is a visual contrast between the step edge and the tread.

    o3079-0000088_thumb.jpg

    Multi-Stairs adjacent to Platform 2
    The stairs are outdoors.
    Number of Steps: 12,12
    There is a visual contrast between the step edge and the tread.

    o3079-0000093_thumb.jpg

    Multi-Stairs from Platform 1 Car Park
    The stairs are outdoors.
    Number of Steps: 15,18
    There is a visual contrast between the step edge and the tread.

    o3079-0000020_thumb.jpg

    Stairs from Entrance next to Gresham Road Car Park
    The stairs are outdoors.
    No of steps: 18

    o3079-0000485_thumb.jpg

    Zigzag Ramp to Platform 1 Entrance
    Distance in metres: 10
    The ramp has a shallow gradient.

    o3079-0000100_thumb.jpg

    Station Approach

    o3079-0000505_thumb.jpg

    Station Buildings

    o3079-0000496_thumb.jpg

    Building

    o3079-0000597_thumb.jpg

    Bridge

    o3079-0000518_thumb.jpg

    Zigzag Ramp to Platform 2
    Distance in metres: 20
    The ramp has a shallow gradient.

    o3079-0000483_thumb.jpg

    Ramp Night Entrance
    Distance in metres: 13
    The ramp has a shallow gradient.

    o3079-0000138_thumb.jpg

    Ticket Hall
    There is staff assistance available.
    Wheelchair users can get to all areas of the hall.
    There are no arrivals information screens.
    There are departure information screens.

    o3079-0000493_thumb.jpg

    Path

    o3079-0000029_thumb.jpg

    Bridge

    o3079-0000102_thumb.jpg

    Platform 1 Car Park
    No of Accessible spaces: 2
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.

    o3079-0000004_thumb.jpg

    Gresham Road Car Park
    No of Accessible spaces: 1
    There is no vehicle height restriction barrier at the entrance to the car park.
    A wheelchair user can get from the parking area to the station without assistance.
    Please be aware the pavement on route to the station is uneven in places.

    o3079-0000512_thumb.jpg

    Residential Area

    o3079-0000082_thumb.jpg

    Path

    o3079-0000002_thumb.jpg

    Gresham Road

    o3079-0000075_thumb.jpg

    Platform Number: 2
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.

    o3079-0000506_thumb.jpg

    Pavement

    o3079-0000580_thumb.jpg

    Platform Number: 1
    There is staff assistance available on the platform.
    There are train announcements.
    There are display boards on this platform.
    The display boards show the next departure.
    The display boards show the next few departures.
    Boarding ramps are available – please contact the station operator to book assistance.