Chalkwell (CHW)
Managed by c2c
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located on Platform 1.
Access to the National key toilets must be requested at the Ticket Office window.
-
Pay phone
Pay phone Cards -
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Chalkwell
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage location
-
Outside station entrance
- Storage spaces
- 50
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Outside front of station
- Impaired mobility set down / pick up points available
- Yes
-
Outside front of station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 19:45
Saturday 06:40 - 16:15
Sunday 07:45 - 15:30
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
-
For additional details on 'c2c Smart' please visit http://www.c2c-online.co.uk/smartcard or pick up a leaflet at the station.
- Penalty fares
- Penalty fares apply for c2c
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
-
Monday - Friday 05:15 - 20:00
Saturday 08:15 - 17:40
Sunday 06:45 - 16:10
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Operated by c2c
-
Monday - Friday 08:00 - 20:00
Saturday - Sunday 09:00 - 16:00
Public Holidays 09:00 - 16:00
Closed Christmas Day and Boxing Day
- 03457 44 44 22
- Customer Services
-
Monday - Friday, 08:00 - 20:00
Saturday - Sunday, 09:00 - 16:00
Public Holidays, 09:00 - 16:00
Closed Christmas Day and Boxing Day
0345 744 4422 (option 3, followed by option 3)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Rail Replacement buses will call at the station entrance at stop A and B.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards
- Post box
- Yes
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Toilets Location
-
The toilets are located on Platform 1.
Access to the National key toilets must be requested at the Ticket Office window.
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 03457 44 44 22
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Staff help available opening times
-
Monday - Friday 06:00 - 19:00
Except Christmas Day and Boxing Day
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
-
Step free access is not available to either platform at this station
- Wheelchairs available
- No
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