Ebbw Vale Town (EBB)

Ebbw Vale Town station
Steelworks Road
Ebbw Vale
Blaenau Gwent
NP23 6DN

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: No
Storage spaces: 10
Storage CCTV: No
Car Park: No
Impaired mobility set down / pick up points available: Yes; Set down and pick up in the station car park, adjacent to the station building.

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Accessible ticket machines note: The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information available from staff: Yes - from help point
Information services - opening times
Passenger Information Systems: Departure screens
Customer help points: Yes
Lost Property: Yes; Transport for Wales; 03333 211 202
Customer Services: Contact our Customer Relations team directly via the Transport for Wales Website.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Departs from the station car park.

Helpline Contact: 03333 211202
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours: Monday - Sunday 08:00 - 20:00
Staff help available: Yes; There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Staff help available opening times
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Category A
Wheelchairs available: No
Nearest station with more facilities CRS Code: Newport (South Wales);