Edinburgh Gateway (EGY)
Managed by ScotRail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours. -
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
-
Tourist information office
-
Shops
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage spaces
- 100
- Storage CCTV
- No
- Car Park
- No
- Impaired mobility set down / pick up points available
- Yes
-
4 Blue Badge holder spaces, pick-up and drop-off
- Airport
-
Edinburgh Airport Interchange Station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:10 - 00:10
Sunday 08:40 - 00:10
- Location
-
On platform 2
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Static low counter
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
- Passenger Information Systems
- Announcements, Arrival screens
- Customer help points
- Yes
- Lost Property
- Yes
- ScotRail Lost Property Information
-
Monday - Sunday 07:00 - 21:00
- 03301 092 833
- Customer Services
- Ticket gates
- Yes
-
Ticket gates to all platforms
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses pick up/drop off from the bus stops outside the station
Facilities
- ATM Machine
- Public Wi-Fi
- Yes
- Toilets
- Yes
- Toilets Location
- The toilets are located in the Waiting Shelter/Room. The toilet facilities are only available during ticket office opening hours.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- Tel: 0800 912 2901; 18001 0800 912 2901 (deaf and customers who are hard of hearing)
- Staff help available
- Yes
- Staff help available opening times
-
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:10 - 00:10
Sunday 08:10 - 00:10
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
This is a Category A station. This station has step-free access to both platforms. The Passenger Assist meeting point is at the Ticket Office
Blue Badge parking bays: 4
- Wheelchairs available
- Yes
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