Erith (ERH)
Managed by Southeastern
Station facilities
-
Station seating facilities
Station seating facilities in booking hall only available when staff are present -
Trolleys
-
Refreshments
Note Café Coffee kiosk -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Erith
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- front of station
- Storage spaces
- 32
- You may leave your cycle in the rack provided however you do so at your own risk.
- Storage CCTV
- No
- Car Park
No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Accessible taxis
-
Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:05 - 19:25
Saturday 06:10 - 19:25
Sunday Closed
Ticket office managed by Southeastern
- Location
-
On way in to access trains
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
station forecourt
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at ticket office
- Smartcards validators
Yes
-
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
Yes - from help point
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
- On platform
- Lost Property
- Yes
- Southeastern Customer Services
- 0345 322 7021
- Customer Services
- This station has Secure station accreditation - For more information contact 0345 322 7021
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Towards Dartford - Bus stop L at West Street and Erith High Street.
Towards Plumstead - Bus stop E is Opposite the old library on Walnut Tree Road.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Public telephones are not wheelchair accessible
- Refreshment facilities
Yes
- Café Coffee kiosk
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
- in booking hall only available when staff are present
- Waiting rooms opening hours
-
Only available when staff present
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Assisted travel
- Assistance navigating through the station and getting on and off trains (by ramp if required - although only limited step free access at this station ) is available during station staffing hours (see Staff Help available times) . You can book assistance up to 12 hours before your journey or up to 10pm the day before - whichever is the shorter time. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. There are no staff on the trains that call at this station that can assist.
- Staff help available
Yes
- This station is not continuously staffed please see staffing times for details of when staff are available.
- Staff help available opening times
-
Monday - Friday 06:05 - 19:25
Saturday 06:10 - 19:25
Sunday Closed
This station is not continuously staffed please see staffing times for details of when staff are available.
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
- This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details -Step free access to platform 2 for services away from London. There is no step free access to Platform 1.Step access only to platform 1 for services to London via footbridge. No step free interchange between platforms. However 'circular' services do run from London Cannon Street , then back to London Cannon Street , from Platform 2 via Barnehurst, please check National Rail Enquiries for this journey availability and times.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Dartford;