Hexham (HEX)

Managed by Northern 

 
Hexham station
Station Road
Hexham
Northumberland
NE46 1EU
 

Station facilities

  • Station seating facilities

    Station seating facilities Indoor waiting rooms on each platform
  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets
  • Pay phone

  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Hexham

Stations made easy

Route planning around the station including maps and platforms

Show [HEX] route

 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Lockers
Storage sheltered
No
Storage spaces
4
Storage CCTV
Yes
PlusBike (cycle hire)

http://www.bikeandgo.co.uk/
Only  £3.80 per 24 hours (10 Bike & Go bicycles)
Expected 2013
Car Park
Station Car Park
Operator
Northern
Phone number
0800 200 6060
Address
-
-
Email address
enquiries@northernrailway.co.uk
Note

Cash payments use ticket machine

Card payments register with RingGo Code 5708

Call 01138090070 or visit www.MyRingGo.com/register 

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
100  with 4 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

 Accessible spaces available

Free of charge
No
Daily rate
£2.00
Weekly rate
£10.00
CCTV Coverage
No
Onward travel information

Busline 0871 200 2233

Impaired mobility set down / pick up points available
Yes

Step free access from car park to station entrance

Airport

Nearest airport at Newcastle

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 07:00 - 17:30

part time opening hours

Location

Platform 2

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
Accepts Cash & Cards
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times

Via help point

 
Customer help points
Yes

 Help available 24 hours a day from help point

Lost Property
Yes
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
08002006060
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Replacement transport will pick up/drop off at the station front

Facilities

 
ATM Machine
No
Public Wi-Fi
Yes
Find WiFi Hotspots around Hexham station
Refreshment facilities
Yes
Toilets
Yes
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Waiting Rooms
Yes
Waiting rooms location
Indoor waiting rooms on each platform
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0800 138 5560
Assisted travel

Help is available from staff when the ticket office is open. Please note the pedestrian crossing 'barrow crossing' between the platforms is staff operated and is locked out of use when the ticket office is closed. There is no step-free access route between the platforms when the ticket office is closed, other than via the public roadway which takes considerable time.  

Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes

Help available from staff in the ticket office when open. At other times, if you need help getting on or off the train please ask the Train Conductor.

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Carlisle platform. There is access to the Newcastle bound platform is via a ramp from the north car park. Access between platforms is available via the barrow crossing, only with assistance from station staff during ticket office opening times.

Wheelchairs available
Yes

Station Map

 
Station plan

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