Harold Wood (HRO)

Managed by Elizabeth Line 

 
Harold Wood station
Gubbins Lane
Harold Wood
Greater London
RM3 0BL
 

Station facilities

  • Station seating facilities

    Station seating facilities
    • An accessible, heated waiting room is located on Platform 3.
    • Waiting room is open from first to last train.
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets

    Platform 3

  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Harold Wood

Stations made easy

Route planning around the station including maps and platforms

Show [HRO] route

 

Getting to and from the station

 

Bicycle parking

Stands,Wheel Racks
Storage sheltered
Yes
Storage location

In station car park

Storage CCTV
No
Car Park
Web address
https://www.ncp.co.uk/find-a-car-park/car-parks/harold-wood-station-tfl/
Opening hours

•This car park is open 24 hours

Number of spaces
100  with 7 accessible spaces available
Free of charge
No
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format at https://www.nationalrail.co.uk/posters/HRO.pdf 

Taxi

A taxi office is located on Station road next to the stations car park.  

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 19:40
Saturday 06:10 - 19:40
Sunday 07:10 - 18:30
Location

Located in the ticket hall entrance on Gubbins Lane.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Accessible ticket machines are located within the ticket hall entrance on Gubbins Lane and at the car park entrance on Station Road.

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
Yes
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes

Zone 6 

Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Travelling with Contactless is available.

London fare zone
Zone 6

Staffing and general services

 
Information available from staff
Yes - from information point,Yes - from ticket office 
Information services - opening times

Staffed from first train until last

 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station.

Lost Property
Yes
TfL Lost property
Customer Services

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. See tfl.gov.uk/terms for details)

Ticket gates
Yes

Harold Wood has a Secure Station accreditation

CCTV
Yes
Location for Rail Replacement Services

Rail replacement bus services will depart from:

  • Gubbins Lane, Bus Stop B, for Westbound services
  • Gubbins Lane, Bus Stop A, for Eastbound services

Click here for map

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location

Platform 3

Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
National key toilets location

An accessible toilet is located on Platform 3. This toilet is operated with a radar key.

Waiting Rooms
Yes
Waiting rooms location
  • An accessible, heated waiting room is located on Platform 3.
  • Waiting room is open from first to last train.
Waiting rooms opening hours

Accessibility and mobility access

 
Helpline Contact
0343 222 1234
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.



We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.
Helpline opening hours
Staff help available
Yes
Staff are available to assist from the first to last train.
Staff help available opening times
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
  • Accessibility Category A. This station has step-free access to all platforms
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms 3&4.
Wheelchairs available
Yes
Wheelchairs available open hours

Staff are available to assist from the first to last train.

Station Map

 
Station plan

View larger version
Stations made easy
Show [HRO] route

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