Kings Norton (KNN)

Managed by West Midlands Railway 

 
Kings Norton station
Pershore Road South
Kings Norton
West Midlands
B30 3EG
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Kings Norton

Stations made easy

Route planning around the station including maps and platforms

Show [KNN] route

 

Getting to and from the station

 

Bicycle parking

Stands,Lockers
Storage sheltered
Yes
Storage spaces
28
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Network West Midlands
Address
-
-
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
105  with 16 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users can use car park equipment at this station unaided 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
Yes
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Sutton Radio 0121 311 1113 Parkers 0121 355 6969

Accessible taxis

Accessible taxis are not available

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 21:00
Sunday 09:30 - 16:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Not possible at this station
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 21:00
Sunday 09:30 - 19:00
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes

On both platforms

Customer Services

Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.

**Kinds Norton Station is accredited by the Secure Station Scheme**

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services
In the event of engineering the bus/coach will collect you from:
For services in both directions - the public bus stops outside the station on Pershore Road South.

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Toilets
Yes
Toilets Location
The toilets are located in the Booking Hall. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. All toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-21:00 and Sunday 09:30-16:00. The toilet facilities are not available when the Ticket Office is closed.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248998
Assisted travel

If you are travelling on West Midlands Railway or London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Helpline opening hours
Monday - Sunday 08:00 - 22:00

Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes
Staff help available opening times
Monday, Tuesday, Wednesday, Thursday 06:00 - 19:00
Friday 06:00 - 20:00
Saturday 07:00 - 21:00
Sunday 09:30 - 16:00
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to Booking Hall. Ramp 60m down to platform 1 (to Birmingham). Also 23 steps down to platform 1. 22 steps from footbridge down to platform 4 (trains to Redditch). Step-free entrance to platform 4 direct from car park. Additional entrance direct to platform 1 via footbridge - 32 steps up, 23 down. Also this entrance can be accessed from side street via steps. Step-free route between platforms is via street.

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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