Kirkby Stephen (KSW)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Kirkby Stephen
Getting to and from the station
- Car Park
Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Email address
- enquiries@northernrailway.co.uk
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 30 with 0 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Station Car Park
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Information available from Help Point 24/7.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
-
Waiting Room and Platform 2
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Pick Up / Drop Off on the Station Car Park. Pre planned buses also stop in the town centre outside HBOS.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
Speak to our Passenger Assistance team for advice as this station is not step free
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
No
- Ramp for train access
Yes
- Step free access coverage
No
- Step free access note
- Access to platform 1 (LDS) is via a flat road under the bridge. There is a very steep slope to platform 2 (CAR)
- Wheelchairs available
No