Kirkby Stephen (KSW)

Managed by Northern

Kirkby Stephen station
Wiseber Road
near Kirkby Stephen
Cumbria
CA17 4LE

Station facilities

Pay phone	Cards and Coins

Route planning around the station including maps and platforms

Car Park: Station Car Park
Operator: Northern
Phone number: 0800 200 6060
Email address: enquiries@northernrailway.co.uk
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 30 with 0 accessible spaces available
Accessible car park equipment: Wheelchair users can use car park equipment at this station unaided
Free of charge: There is no charge for railway users to park their cars in this car park
CCTV Coverage: No
Onward travel information: Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: No
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff
Information services - opening times
Customer help points: No
Lost Property: Yes; Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00; 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off on the Station Car Park. Pre planned buses also stop in the town centre outside HBOS.

Helpline Contact: 0808 156 1606
Helpline opening hours: Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 08:00 - 20:00
Sunday 09:00 - 17:00
Monday - Friday 08:00 - 20:00
Saturday 08:00 - 20:00
Staff help available: No
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Access to platform 1 (LDS) is via a flat road under the bridge. There is a very steep slope to platform 2 (CAR)
Wheelchairs available: No