Keynsham (KYN)

Keynsham station
Station Road
Keynsham
Somerset
BS31 2BN

Station facilities

Public Wi-Fi	Yes

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage location: Entrance to platform 2
Storage spaces: 14
Storage CCTV: Yes
PlusBike (cycle hire): No
Car Park: Station Car Park
Operator: APCOA Parking (UK) Limited
Phone number: 0345 165 2030
Address: Station Road
Keynsham
Somerset
BS31 2BN
Opening hours: Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces: 49 with 2 accessible spaces available
Accessible car park equipment: Wheelchair users may require assistance using car park equipment at this station
Free of charge: No
Daily rate: £2.60
Hourly rate: £0.00
Weekly rate: £13.00
Monthly rate: £42.00
3 Monthly rate: £115.00
Annual rate: £325.00
CCTV Coverage: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Taxi: No
Impaired mobility set down / pick up points available: Yes; Adjacent to platform 2

Ticket Office: Yes
Opening hours: Monday - Friday 06:45 - 10:00
Saturday - Sunday Closed

There is no ticket office however between 06:45 - 09:30 Monday to Friday, there is a member of staff with an Evantix machine supplying tickets.
Height adjusted ticket office counter: Height adjusted ticket counter is not available at this station
Induction loop: This office has an induction loop
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: Yes
Smartcards top-up: Yes, at ticket office
Smartcards validators: Yes; Smartcard Accepted
Penalty fares: Penalty fares apply for Great Western Railway

Information available from staff
Information services - opening times: Monday - Friday 06:30 - 10:00
Saturday - Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.; Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Bus stop opposite Station entrance (towards Oldfield Park), Station forecourt (Avoncliff bound)

Helpline Contact: 08001 971 329 or 18001 0800 197 1329 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: Yes; Meeting point: Next to ticket machine.
Staff help available opening times: Monday - Friday 06:45 - 09:30
Saturday Closed
Sunday Closed
Ramp for train access: Yes
Step free access note: Step free Category B1 - This station has step free access to both platforms, however step free access is only possible via the car park to Platform 2 as the bridge is stepped from platform 1
Wheelchairs available: No