Maidstone Barracks (MDB)
Managed by Southeastern
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Maidstone Barracks
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
- Car Park
No- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Accessible taxis
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Accessible taxis are available to book
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- On platform 1
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
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Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
- Penalty fares
- Penalty fares apply for Southeastern
Staffing and general services
- Information available from staff
- Yes - from help point
- Information services - opening times
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Monday - Friday 24 Hours a Day
Train running Information and advice on how to get assistance available through the Help Point.
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- By steps
- Customer Services
- 0345 322 7021
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Towards Maidstone West: Opposite the station entrance on Buckland Hill.
Towards Strood: Outside the station, on Buckland Hill.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
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Public telephones are not wheelchair accessible
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Assisted travel
- This is an unstaffed station. Ramp for train access and staff to assist, are on the trains and they can only help getting on and off trains . You can now book assistance up to 2 hours before your journey. If you need assistance whether booked or unbooked please ensure you make yourselves visible on the platform so the on train staff can see you. There are also Help points on the platform where you can get in touch with our assisted travel team.We now have a mobile Assistance Team who can be deployed to stations which otherwise have no staff to assist. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
- Helpline opening hours
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*Helpline closed on Christmas Day
- Staff help available
- No
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
- Category C. This station does not have step free access.Steps to all platforms down from main road.Interchange between platforms via steps up to road bridge. Unstaffed station. There are no station staff but there are staff to assist on the trains.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Maidstone West;
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