North Road (Darlington) (NRD)

Managed by Northern

North Road (Darlington) station
Station Road
Darlington
County Durham
DL3 6ST

Station facilities

Route planning around the station including maps and platforms

Car Park: No
Onward travel information: There is a bus stop close to the station.Busline 0871 200 2233
Impaired mobility set down / pick up points available: No

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at self-service ticket machine
Smartcards validators: No; More information at www.northernrailway.co.uk/smart
Penalty fares: Penalty fares apply for Northern

Information available from staff: If the station is not staffed please use our helpline 08002006060
Information services - opening times: Monday - Friday 06:00 - 23:55

Information available from Help Point 24/7.
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Monday - Sunday 07:00 - 22:00

Open 0700-2200 7 days per week; 08002006060
Customer Services: 08002006060
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Pick Up / Drop Off at the bus stops 150 yards from the railway bridge

Helpline Contact: 0800 138 5560 text relay 18001 0800 138 5560
Assisted travel: Speak to our Passenger Assistance team for advice as this station is not step free
Helpline opening hours: Monday - Sunday 24 Hours a Day
Staff help available: No
Ramp for train access: Yes
Step free access coverage: No
Step free access note: Station is unstaffed and it is very difficult for disabled customers especially passengers in wheelchairs to gain access to the station due to the approach to the platform which is very steep and about 40-50 metres in length.
Wheelchairs available: No