Northwich (NWI)
Managed by Northern
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
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Tourist information office
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Shops
Northwich
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 2
- Storage CCTV
- No
- Car Park
- Station Car Park
- Operator
- Northern
- Phone number
- 0800 200 6060
- Address
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-
-
- Email address
- enquiries@northernrailway.co.uk
- Note
- Car Parking Charge £2.00 per day
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 50 with 3 accessible spaces available
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
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Busline 0871 200 2233
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 06:15 - 13:30
Saturday 07:15 - 14:30
Sunday Closed
- Location
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close to the foot of the stairs on the Manchester bound platform
Accepts cards only
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern
Staffing and general services
- Information available from staff
- If the station is not staffed please use our helpline 08002006060
- Information services - opening times
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Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens
- Customer help points
- No
- Lost Property
- Yes
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Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Buses will set down and pick up from the station car park.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
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Ticket office staff can provide assistance when the station is staffed but please be aware this station is not step free, if you need assistance outside of staffing hours the conductor can assist, if you need step free access, please contact our assistance line
- Helpline opening hours
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Monday - Sunday 24 Hours a Day
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- No
- Step free access note
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Level access to Manchester platform only. Access via stepped footbridge to Chester platform. Access onto trains by means of wheelchair ramp is dependent on the type of train. Contact Travel Assistance Helpline for information.
- Wheelchairs available
- No
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