Riddlesdown (RDD)

Managed by Southern 

 
Riddlesdown station
Lower Barn Road
Purley
London
CR8 1HN
 

Station facilities

  • Station seating facilities

    Station seating facilities There are covered waiting areas on both platforms and a heated area on platform 1
  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

    Toilets Platform 1, Waiting room
  • Pay phone

  • Internet

  • Post box

  • Tourist information office

  • Shops

 
 

Riddlesdown

Stations made easy

Route planning around the station including maps and platforms

Show [RDD] route

 

Getting to and from the station

 

Bicycle parking

YES
Storage sheltered
Yes
Storage location
On ramp leading to platform 1 .
Storage spaces
10
Storage CCTV
Yes
Car Park
No
Onward travel information
Information to plan your onward journey is available in a printable format here.
Taxi
NO
Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note
All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
Smartcards
Smartcards issued
Yes
Smartcards top-up
Not possible at this station
Smartcards validators
Yes
For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Southern Thameslink 
London fare zone
Zone 6

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
 
Passenger Information Systems
Departure screens, Announcements
Customer help points
Yes
Lost Property
Yes
Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
CCTV
Yes
Location for Rail Replacement Services
Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.

Facilities

 
ATM Machine
No
Toilets
Yes
Toilets Location
Platform 1, Waiting room
Accessible toilets
No
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location
There are covered waiting areas on both platforms and a heated area on platform 1
Waiting rooms opening hours

Waiting area may only be available during staffed hours at some locations

Accessibility and mobility access

 
Helpline Contact
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
Assisted travel

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Helpline opening hours
Monday - Sunday 24 Hours a Day

The assisted helpline is not available on Christmas Day.

Staff help available
Yes

A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the ‘emergency & assisted travel’ Help Point button
  • calling us on the freephone number 0808 168 1238
  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Staff help available opening times
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed

For assistance when the station is unstaffed please see above

Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category B2 station: Step-free access to platforms via long and steep ramps (over 1:10 gradient).

Assistance Meeting Point is on platform 1 next to the Help Point under the canopy.
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [RDD] route

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