Riddlesdown (RDD)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities Waiting room available on platform1, locked when the station is not staffed. Seating available on both platforms. -
Trolleys
-
Refreshments
Note Food outlet (Seating available) -
ATM machine
-
Toilets
Toilets -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Riddlesdown
Getting to and from the station
Bicycle parking
YES- Storage location
- On ramp leading to platform 1 .
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 00:20
Saturday 06:47 - 00:17
Sunday 07:50 - 23:21
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
- Smartcards cannot be purchased from this station. Please apply online at: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
Monday - Sunday 24 Hours a Day
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
- Yes
- Food outlet (Seating available)
- Toilets
- Yes
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- Waiting room available on platform1, locked when the station is not staffed. Seating available on both platforms.
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- Please contact the helpline by phone on 0800 138 1016 or by emailing myjourney@southernrailway.com to ensure that arrangements are in place.
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
-
Staffing hours are shown in the 'Staffing and General services' section, however staff may be involved in other activities during these hours so please do book assistance where possible.
Although this station isn’t always staffed our Assisted Travel Support team are there to help you to complete your journey.
If you have not booked assistance and require assistance boarding a train at this station, then on arrival please contact this team by either:
- pressing the ‘emergency and assisted travel’ Help Point button, or
- calling us on the Freephone number 0808 168 1238 (or text to 07970 511 077)
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. - Staff help available opening times
-
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
Step-free access via steep ramps to platforms and Ticket Office.
Although this station isn’t always staffed our Assisted Travel Support team are there to help you to complete your journey.
If you have not booked assistance and require assistance boarding a train at this station, then on arrival please contact this team by either:
- pressing the ‘emergency and assisted travel’ Help Point button, or
- calling us on the Freephone number 0808 168 1238 (or text to 07970 511 077)
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart. - Wheelchairs available
- No
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