Riddlesdown (RDD)
Managed by Southern
Station facilities
-
Station seating facilities
Station seating facilities There are covered waiting areas on all platforms -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
Toilets Platform 1, Waiting room -
Pay phone
-
Internet
-
Post box
-
Tourist information office
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Shops
Riddlesdown
Getting to and from the station
Bicycle parking
YES- Storage sheltered
- Yes
- Storage location
- On ramp leading to platform 1 .
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- No
- Onward travel information
- Information to plan your onward journey is available in a printable format here.
- Taxi
- NO
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
- All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Top-Up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
- For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard
- Penalty fares
- Penalty fares apply for Southern Thameslink
- London fare zone
- Zone 6
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
- Lost Property
- Yes
- Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item.
- CCTV
- Yes
- Location for Rail Replacement Services
- Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.
Facilities
- ATM Machine
- No
- Toilets
- Yes
- Toilets Location
- Platform 1, Waiting room
- Accessible toilets
- No
- Baby changing facilities
- No
- National key toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms location
- There are covered waiting areas on all platforms
- Waiting rooms opening hours
-
Waiting rooms normally available when station is staffed
Accessibility and mobility access
- Helpline Contact
- If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018
- Helpline opening hours
-
Monday - Sunday 07:00 - 22:00
The assisted helpline is not available on Christmas Day.
- Staff help available
- Yes
- A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below. On-train staff are also available to assist you on and off some services.
- Staff help available opening times
-
Monday - Friday 06:10 - 12:45
Saturday 07:25 - 14:00
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
- This is a Category B2 station: Step-free access to platforms via long and steep ramps (over 1:10 gradient). Assistance Meeting Point is on platform 1 next to the Help Point under the canopy.
- Wheelchairs available
- No
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