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Roydon (RYN)

Roydon station, High Street, Roydon, Essex, CM19 5EH

Roydon station waiting shelter upgrade February/March 2024

We will be upgrading the waiting shelter at this station. The new shelter will be partially enclosed and will benefit from step-free access and CCTV. During the time of the works, the current shelter will be removed and no other shelter will be available. The new shelter will be completed as quickly as possible to minimise inconvenience to passengers.
We apologise for any inconvenience caused.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Announcements

Staff Help Available

  • Staff Help Available Monday to Sunday: 00:00 - 00:00

This is a Driver only operated train service and the station is unstaffed. Customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.

Customer Help Points

Yes

On each platform

Customer Services Notes

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday & Public Holidays: Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

This station has step free access between platforms to both platforms via the level crossing on High Street and approximately 50 metres apart.

This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point will be arranged on request.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Sunday: 06:00 - 19:00
Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Details of nearest taxis are shown on station information poster

Impaired mobility set down/pick-up point

No

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: 00:00 - 00:00

This is a Driver only operated train service and the station is unstaffed. Customers are advised to use Harlow Town (3 miles north) or Broxbourne (5 miles south) for trains towards London or Cambridge where assistance is available for all services.

Customer Help Points and Meeting Point

Yes

On each platform

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

  • Waiting Rooms Monday to Sunday: 06:00 - 19:00

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

28 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking charges apply

  • Off-peak rate £4.20
  • Rate per day £5.20
  • Rate on Saturday £3.70
  • Rate on Sunday £3.70
  • Rate per week £25.00
  • Rate per month £85.00
  • Rate per 3 months £240.00
  • Rate per year £840.00

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

Yes

Bicycle Storage

Spaces

20 spaces

Type of Storage

Stands

Location

On platform 1

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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