Shepperton (SHP)

Managed by South Western Railway 

 
Shepperton station
Station Approach
Shepperton
Surrey
TW17 8AN
 

Station facilities

  • Station seating facilities

  • Trolleys

  • Refreshments

  • ATM machine

  • Toilets

  • Pay phone

    Pay phone Cards and Coins

  • Internet

    Public Wi-Fi Yes

  • Post box

    Note

  • Tourist information office

  • Shops

 
 

Shepperton

Stations made easy

Route planning around the station including maps and platforms

Show [SHP] route

 

Getting to and from the station

 

Bicycle parking

Wheel Racks
Storage sheltered
No
Storage location

Platform 1 and booking hall entrance

Storage spaces
36
Storage CCTV
Yes
Car Park
Station Car Park
Phone number
0345 6000 650
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
7  with 1 accessible spaces available
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 
Free of charge
There is no charge for railway users to park their cars in this car park
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:25 - 13:00
Saturday 08:00 - 13:00
Sunday 09:00 - 13:00
Location

Near the station entrance

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Friday 06:25 - 13:00
Saturday 08:00 - 13:00
Sunday 09:00 - 13:00
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Customer Services
Please contact our Customer Service Centre on 0345 6000 650
Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

Front of Station in Station Approach off Green Lane (B3366)

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around Shepperton station
Toilets
No
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 4 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
Step-free category A Station - This station has step-free access to all platforms
Wheelchairs available
No

Station Map

 
Station plan

View larger version
Stations made easy
Show [SHP] route

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