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Last updated:Today at 11:42
Train companies affected:National Rail

Southend Airport (SIA)

Southend Airport station, Southend-on-Sea, Essex, SS2 6YF

Live trains

Radio buttons live-trains-finder-type

Lift status

There are no lifts at this station.

Ticket Office

Opening Hours
  • Opening Hours Monday to Sunday: 06:00 - 23:00
Location

In the booking hall.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Sunday: Yes

Customer Help Points

Yes

Customer Services Notes

Support and information:

0800 032 6294

03332 205 436

Email [email protected]

Luggage Storage

No

Lost Property

Yes

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

The station has step-free access to and between all platforms, at all times trains are running, via level access, lifts or ramps (in accordance with new-build standards re gradient/length). Additional station entrances or walking routes not meeting the A criteria are permitted, providing the additional walking distance to avoid these is no more than 100m.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Disabled toilet access is available 24/7 for customers who have a radar key.

Waiting rooms

Yes

-

Seating area

No

Accessible public telephones

Yes

No public telephone.

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Yes, local taxi firm serves station.

Impaired mobility set down/pick-up point

Yes

Accessible spaces

Southend Airport Car Park 1

6 spaces

Southend Airport Car Park 2

8 spaces

Accessible car park equipment

Southend Airport Car Park 1

Southend Airport Car Park 2

Staff Help

Staff help available
  • Staff help available Monday to Sunday: Yes
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Public toilets are available 04:00 to 23:00 everyday, including weekends.

Outside of these hours toilet facilities are available at London Southend Airport Terminal Building and on board train services.

Accessible Toilets

Yes

Disabled toilet access is available 24/7 for customers who have a radar key.

Baby Changing

Yes

Female toilets,Male toilets

Waiting Rooms

Yes

-

Seating Area

No

Car park 1

Operator

Stobart

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

166 spaces

Accessible spaces

6 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

For a full list of car park prices, please use the 'Web address' link

Car park 2

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

144 spaces

Accessible spaces

8 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Notes

For a full list of car park prices, please use the 'Web address' link

Refreshment Facilities

Yes

Pay Phones

No

Accessible Public Telephones

Yes

No public telephone.

Public Wi-Fi

No

Post Boxes

Yes

Located in the Airport Terminal Building.

Bicycle Storage

Spaces

8 spaces

Location

In the car park.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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