Tame Bridge Parkway (TAB)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
-
Post box
-
Tourist information office
-
Shops
Tame Bridge Parkway
Getting to and from the station
Bicycle parking
Stands,Lockers
- Storage sheltered
- No
- Storage location
- By the Ticket Office.
- Storage spaces
- 27
-
There are 5 lockers and 11 stands.
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 231 with 14 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Tame Bridge Parkway (TAB) Station Junction 0121 556 2222 Dolphins 0121 556 3355
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- Yes
-
Dedicated pick-up point adjacent to Booking Hall.
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 10:00 - 16:00
None
- Location
-
A Ticket Vending Machine is located outside the Ticket Office.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
A Ticket Vending Machine is located outside the Ticket Office.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
Yes - from help point,Yes - from ticket office
- Information services - opening times
-
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 10:00 - 16:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
Yes
- Customer Services
-
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Tame Bridge Parkway Station is accredited by the Secure Station Scheme**
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Walsall Road - Outside station front off slip road to car park
Facilities
- ATM Machine
No
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
24 hours, 7 days a week (except Christmas Day and Boxing Day)
- Staff help available
Yes
-
This station is staffed part time. This means that during ‘staff help available opening times’ your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
- Staff help available opening times
-
Monday - Friday 06:00 - 19:00
Saturday 07:00 - 19:00
Sunday 10:00 - 16:00
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during ‘staff help available opening times’ When station staff aren’t available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
- Wheelchairs available
No