Whitchurch (Hampshire) (WCH)
Managed by South Western Railway
Station facilities
-
Station seating facilities
Station seating facilities Platform 1
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
-
Internet
Public Wi-Fi Yes -
Post box
Note -
Tourist information office
-
Shops
Whitchurch (Hampshire)
Getting to and from the station
Bicycle parking
Lockers,Wheel Racks
- Storage sheltered
- No
- Storage location
-
Platform 2 and car park
- Storage spaces
- 18
-
6 lockers and 12 additional cycle spaces
- Storage CCTV
- Yes
- Car Park
Station Car Park
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 56 with 1 accessible spaces available
- Accessible car park equipment
- Free of charge
- No
- Daily rate
- £5.20
- Saturday rate
- £1.00
- Sunday rate
- £0.00
- Weekly rate
- £21.00
- Monthly rate
- £52.50
- 3 Monthly rate
- £157.50
- Annual rate
- £483.00
-
Bank Holiday £5.00
- CCTV Coverage
- Yes
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday - Friday 06:00 - 11:15
Saturday Closed
Sunday Closed
- Location
-
Outside to left of main station entrance.
- Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at either ticket office or self-service ticket machine
- Smartcards validators
Yes
-
Whitchurch ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
- Penalty fares
- Penalty fares apply for South Western Railway
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 06:00 - 11:15
Saturday Closed
Sunday Closed
- Customer help points
Yes
-
Help points are available on all platforms
- Lost Property
- Yes
-
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed
Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Whitchurch.
- Please click here for details on lost property and how to register a lost item.
- Customer Services
-
Please contact our Customer Service Centre on 0345 6000 650
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
-
Bus stop at top of Approach Road.
Facilities
- ATM Machine
No
- Post box
Yes
- Public Wi-Fi
Yes
- Find WiFi Hotspots around Whitchurch (Hants) station
- Toilets
No
- Waiting Rooms
Yes
- Waiting rooms location
-
Platform 1
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 5282100
- Assisted travel
-
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – please make yourself known to the Guard, who will step out onto the platform when the train arrives.
- Helpline opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
24 hours a day, except Christmas Day and Boxing Day
- Staff help available
No
- Ramp for train access
No
- Step free access coverage
No
- Step free access note
-
There is step-free access to Platform 2 (for trains towards Salisbury). Access to Platform 1 (for trains towards London) is only via stepped footbridge from Platform 2.
Please be aware that this station has no tactile paving on the platform edge.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Andover; Basingstoke;