Worcester Park (WCP)

Managed by South Western Railway 

 
Worcester Park station
Malden Road
Worcester Park
Greater London
KT4 7NB
 

Station facilities

  • Station seating facilities

    Station seating facilities

    Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice. 

  • Trolleys

  • Refreshments

    Note
  • ATM machine

  • Toilets

    Toilets The toilets are located in the Waiting Room on Platform 1.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

  • Tourist information office

  • Shops

 
 

Worcester Park

Stations made easy

Route planning around the station including maps and platforms

Show [WCP] route

 

Getting to and from the station

 

Bicycle parking

Compound,Wheel Racks
Storage sheltered
Yes
Storage location

Platform 1 and car park

Storage spaces
76
Storage CCTV
Yes
Car Park
Station Car Park
Note

Weekend tickets available after 1200 Friday £7.90

Off peak from 1600 Monday to Friday

Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
90  with 3 accessible spaces available
Accessible car park equipment
 
Free of charge
No
Daily rate
£6.90
Off peak rate
£3.50
Saturday rate
£3.50
Sunday rate
£3.50
Weekly rate
£34.50
Monthly rate
£109.90
3 Monthly rate
£329.70
Annual rate
£1059.00

Bank Holiday £3.50

CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Impaired mobility set down / pick up points available
No

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:50 - 18:50
Saturday 06:50 - 18:50
Sunday 08:00 - 15:00
Location

Near the station entrances and in the booking hall

Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

Collection of pre-purchased tickets
Yes, from ticket machine
Oystercards
Get Oyster cards here
No
Top-up Oyster pay as you go here
Yes, at ticket machine
Use Oyster Pay as you go here
Yes
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at either ticket office or self-service ticket machine
Smartcards validators
Yes

Worcester Park ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

Penalty fares
Penalty fares apply for South Western Railway 
London fare zone
Zone 4

Staffing and general services

 
Information available from staff
Yes - from ticket office 
Information services - opening times
Monday - Friday 06:50 - 18:50
Saturday 06:50 - 18:50
Sunday 08:00 - 15:00
 
Customer help points
Yes

Help points are available on all platforms

Lost Property
Yes
Monday - Friday 07:30 - 19:00
Saturday - Sunday Closed
Public Holidays Closed

Opening times are for the Lost Property office at London Waterloo. There is no Lost Property office at Worcester Park.

Please click here for details on lost property and how to register a lost item.
Customer Services

Please contact our Customer Service Centre on 0345 6000 650

Ticket gates
No
CCTV
Yes
Location for Rail Replacement Services

To Wimbledon and Terminating Journeys: Station Forecourt Bus Stop A

To Epsom: Malden Road (A2043) Bus Stop B

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Public Wi-Fi
Yes

Find WiFi Hotspots around Worcester Park station

Refreshment facilities
Yes
Toilets
Yes
Toilets Location
The toilets are located in the Waiting Room on Platform 1.
Baby changing facilities
No
National key toilets
No
Waiting Rooms
Yes
Waiting rooms location

Platform 1 in ticket office building. No heating in the waiting room. Seating is compliant with the code of practice. 

Waiting rooms opening hours
Monday - Friday 06:50 - 18:50
Saturday 06:50 - 18:50
Sunday 08:00 - 15:00

Accessibility and mobility access

 
Helpline Contact
0800 5282100
Assisted travel

Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn’t always possible so do not worry if you haven't booked – our staff will do their best to assist you onto your preferred train. You can use our 24 hour Assisted Boarding Points service via WhatsApp or Telephone: 0800 528 6599. More information here: here

Only boarding/alighting assistance is available from the guard. If more help is required through the station, please contact our Assisted Travel team on 0800 528 2100.

Meeting point for assistance - Assisted Boarding Point on platforms.

A ramp to board the train is available at all times, both for pre-booked and Turn Up and Go assistance. 

Helpline opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day

24 hours a day, except Christmas Day and Boxing Day

Staff help available
No
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Step-free category B1 station. Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street. Ramp at gradient of approx 1:14 to main entrance and Platform 1 (for trains towards London). Lifts to Platform 2 (for trains towards Epsom). The alternative step-free route is an additional approx. 150m walk. Lifts are open at all times trains are running. Also stepped entrances to both side from main road

Wheelchairs available
No

Station Map

 
Station plan

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Stations made easy
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