Whitchurch (Cardiff) (WHT)
Managed by Transport for Wales
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Whitchurch (Cardiff)
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- No
- Storage location
-
On Platform 2
- Storage spaces
- 6
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3 hoops
- Storage CCTV
- Yes
- Car Park
No
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Not possible at this station
- Smartcards validators
No
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Arrival screens
- Customer help points
Yes
- Lost Property
- Yes
- Transport for Wales
- 03333 211 202
- Customer Services
- Contact our Customer Relations team directly via the Transport for Wales Website.
- Ticket gates
No
- CCTV
- Yes
- Location for Rail Replacement Services
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Along the A470 (Northern Avenue) towards Cardiff at the bus stop after the junction with Caedelyn Road
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 03333 211202
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
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Monday - Sunday 08:00 - 20:00
- Staff help available
Yes
- There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
- Staff help available opening times
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
-
Category B
Step free access to the platform from Pen y Dre.
- Wheelchairs available
No
- Nearest station with more facilities CRS Code
- Cardiff Central; Cardiff Queen Street;