Wymondham (WMD)
Managed by Greater Anglia
Station facilities
-
Station seating facilities
-
Trolleys
-
Refreshments
Note Café -
ATM machine
-
Toilets
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
-
Tourist information office
-
Shops
Wymondham
Getting to and from the station
Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
- station entrance
- Storage spaces
- 28
-
18 sheffield stand spaces
- Storage CCTV
- No
- Car Park
- Operator
- Local Authority
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 90 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Local bus services
- Accessible taxis
-
Details of nearest taxis are shown on station information poster
- Impaired mobility set down / pick up points available
- No
- Metro
-
Mid Norfolk Railway http://www.mnr.org.uk/
Ticket buying and collection
- Ticket Office
No
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
Yes, from ticket machine
- Smartcards
- Smartcards issued
No
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
Staffing and general services
- Information available from staff
- Information services - opening times
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
Yes
-
Help points available on each platform
- Lost Property
- Yes
-
Monday - Friday 09:00 - 17:00
- Customer Services
-
Monday-Saturday 08:00-20:00
Sunday 10:00-20:00
Bank Holidays 09:00-18:00The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
- Ticket gates
No
- CCTV
- No
- Location for Rail Replacement Services
-
Replacement transport stops at the front of the station
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Refreshment facilities
Yes
- Café
- Toilets
No
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 028 28 78
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 08:00 - 20:00
08:00 - 20:00
- Staff help available
Yes
- Station is not staffed, assistance can be provided to get on and off the train, by the conductor onboard. Booking is recommended.
- Staff help available opening times
-
Monday - Sunday Closed
A guard/conductor is on each train to help customers.
- Ramp for train access
Yes
- Step free access note
-
This station has step free access to the Norwich bound platform only. Platform to Ely is only accessible via a stepped footbridge over the railway.
This station is a category B3 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the platform.
- Wheelchairs available
No