Walthamstow Queen's Road (WMW)
Managed by London Overground
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Walthamstow Queen's Road
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 5
- Storage CCTV
- Yes
- Car Park
- No
- Accessible taxis
-
contact taxi operator directly
- Impaired mobility set down / pick up points available
- No
- Metro
-
Walthamstow Central London Underground (Victoria line)/National Rail station is approximately 5 minutes' walk away.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Ticket machines are located at both the Edinburgh Road and Edison Close entrances
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Oystercards
- Get Oyster cards here
- No
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for London Overground
- London fare zone
- Zone 3
Staffing and general services
- Information available from staff
- Yes - from information point
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday, Friday 05:38 - 00:21
Saturday 06:06 - 00:23
Sunday 08:50 - 00:08
Customer service staff are available from start until end of service, 7 days a week
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
-
help point on each platform. Gives recorded train information, also emergency calls can be made
- Customer Services
-
Customer service staff available from start until end of service
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Rail replacement buses do not serve this station. Please walk 9 minutes to Walthamstow Central bus station stop C for eastbound services to Barking
For westbound services, please take the Victoria line to Seven Sisters from Walthamstow Central and change for rail replacement bus services from stop A in Seven Sisters Road.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0343 222 1234
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
- Helpline opening hours
- Staff help available
- Yes
- Customer service staff are available from start until end of service, 7 days a week
- Staff help available opening times
-
Monday - Friday Closed
Saturday Closed
Sunday Closed
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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B2 station category. Both platforms are accessible via ramps. Both platforms are linked by a footbridge.
- Wheelchairs available
- No
- Nearest station with more facilities CRS Code
- Barking;
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