Wylde Green (WYL)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
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Trolleys
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Refreshments
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ATM machine
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Toilets
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Pay phone
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Internet
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Post box
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Tourist information office
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Shops
Wylde Green
Getting to and from the station
Bicycle parking
Stands- Storage sheltered
- No
- Storage spaces
- 10
- Storage CCTV
- Yes
- Car Park
- Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 51 with 4 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- There is no charge for railway users to park their cars in this car park
- CCTV Coverage
- No
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Sutton Radio 0121 311 1113 Parkers 0121 355 6969
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:05 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 21:00
Sunday 09:25 - 16:00
- Location
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A Ticket Vending Machine is located next to the Ticket Office.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
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A Ticket Vending Machine is located next to the Ticket Office.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday 06:05 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 21:00
Sunday 09:25 - 16:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
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On both platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Wylde Green Station is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Station front
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
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Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
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This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
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Monday, Tuesday, Wednesday, Thursday 06:05 - 19:00
Friday 07:00 - 20:00
Saturday 08:00 - 21:00
Sunday 09:25 - 16:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free access up to both platforms via ramps. Access also available via steps.
- Wheelchairs available
- No
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