Whitechapel (ZLW)

Whitechapel station
Whitechapel Road
Whitechapel
Greater London
E1 1BY

Station facilities

Route planning around the station including maps and platforms

Car Park: No
Metro: Customers can connect with London Underground District and Hammersmith and City lines.

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are no accessible ticket machines at this station
Oystercards
Get Oyster cards here: Yes
Top-up Oyster pay as you go here: Yes, at ticket machine
Use Oyster Pay as you go here: Yes
Smartcards
Smartcards issued: No
Smartcards top-up: Not possible at this station
Smartcards validators: Yes; Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
London fare zone: Zone 2

Helpline Contact: 0343 222 1234 or 020 3031 9331 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: Yes
Staff help available opening times
Ramp for train access: Yes
Step free access coverage: Yes
Step free access note: Step-free access available to train available on all platforms, except southbound London Overground platform which requires a manual boarding ramp.
Wheelchairs available: No