Whitechapel (ZLW)
Managed by London Underground
Station facilities
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Station seating facilities
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Trolleys
-
Refreshments
-
ATM machine
-
Toilets
-
Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Getting to and from the station
- Car Park
No- Metro
-
Customers can connect with London Underground District and Hammersmith and City lines.
Ticket buying and collection
- Ticket Office
- No
- Ticket machines
- Yes
- Accessible ticket machines
- There are no accessible ticket machines at this station
- Oystercards
- Get Oyster cards here
- Yes
- Top-up Oyster pay as you go here
- Yes, at ticket machine
- Use Oyster Pay as you go here
- Yes
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Not possible at this station
- Smartcards validators
- Yes
-
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Staffing and general services
- Information available from staff
- Yes - from ticket office
- Information services - opening times
- Customer help points
- Yes
- Customer Services
-
TFL Customer Services 0343 222 1234
- Ticket gates
- Yes
- CCTV
- Yes
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- No
Accessibility and mobility access
- Staff help available
- Yes
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Step-free access available to train available on all platforms, except southbound London Overground platform which requires a manual boarding ramp.
- Wheelchairs available
- No
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